Executive Visual Merchandising Manager

2 weeks ago


Old Toronto, Canada Sephora USA, Inc Full time

About Sephora USA, Inc.

We are a leading beauty retailer that combines innovative products with exceptional customer experiences to create unforgettable moments for our clients. With a passion for beauty and a commitment to excellence, we strive to be the most-loved beauty community in Canada.

Job Summary:

The Executive Visual Merchandising Manager will oversee the end-to-end execution of Visual Merchandising programs in-store from initiation through creative execution and implementation. This role will lead cross-functional projects and collaborate with Merchandising, Marketing, and Retail Ops teams to deliver a flawless experience for Beauty Advisors and Clients.

Key Responsibilities:

  • Lead the highly cross-functional Brand Pop-Up program, working closely with Leadership, Brands, and Third-Party vendors to ideate, create, design, and execute engaging pop-ups on a monthly cadence that drive sales.
  • Mentor and develop a high-performing team to achieve business objectives, fostering a work environment that embodies Sephora's values.
  • Oversee animation process for merchandising, publish product priorities for cross-functional teams across USA and Canada, and monitor progress to meet deadlines and objectives.
  • Create and execute localized and unique product displays in conjunction with Merchandising and Marketing Production, including over-the-top fragrance launch displays.
  • Manage the end-to-end process of localized multi-branded cross-category fixtures from assortment creation to execution in stores.
  • Innovate and optimize ongoing Visual Merchandising communications to store, including Monthly Animation-At-A-Glance, Promo Calendars, Holiday Communications, Visual Merchandising Standards Guidelines, and other Canada-specific projects.
  • Analyze business needs and create new Merchandising communication tools to enhance the Field Team's ability to implement directives from head office.
  • Evaluate results in field through store visits, surveys, and key contacts to assess and continuously improve.
  • Support the Director with ad-hoc projects as needed.

Requirements:

  • 8+ years of retail management experience, including visual merchandising and/or retail operations; corporate visual merchandising experience is preferred.
  • Proven experience in leading creative projects from concept to completion, with excellent communication skills at all levels of the organization.
  • Ability to express oneself clearly and creatively, both in writing and in presentations, while maintaining attention to detail and prioritizing integrity and accuracy in their work.
  • Possess an eye for detail while leading and balancing multiple projects, with a passion for Sephora, our in-store experience, and creating unforgettable moments for our clients.
  • Be adaptable, thrive in a fast-paced environment, and relish in working collaboratively with cross-functional teams.
  • Familiarity with Excel, Word, PowerPoint, InDesign, Photoshop, and Illustrator is required.

Why You'll Love Working Here:

  • You'll be part of a unique culture and family of passionate and inspiring individuals who share your passion for beauty and excellence.
  • Access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities and growth.
  • Our Gift of Giving Program offers matched donations through Benevity, allowing you to support causes that matter to you.
  • The Well-Being@Sephora program provides resources to support your mental, financial, physical, and social well-being.
  • A competitive salary range of $90,000 - $120,000 per year, depending on experience, plus benefits, holidays, time off, and flexibility to support work-life balance.
  • Tons of discounts with our brand partners and incredible swag – free product gifts throughout the year – make us one of the best places to work in the industry.


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