Account Executive
2 weeks ago
**JOB POSTING**: Account Executive - Quest Audio Visual
Job Summary
Quest Audio Visual attributes its success to the strength of all the diverse talent throughout the different departments. To build on this momentum, we are growing our Sales team and seeking a highly qualified Account Executive to join our team, reporting to the Senior Director of Growth and Engagement in executing key strategies to elevate client satisfaction and financial growth.
Responsibilities & Duties
- Represent Quest Audio Visual as a Brand Ambassador at social and networking events to build a trusted industry presence
- Create detailed business plans to reach predetermined goals and financial budgets
- Ability to manage the entire sales cycle from finding a potential client to securing a deal
- Arrange business meetings with prospective clients
- Unearth new sales opportunities through networking and turning them into long-term partnerships
- Update and customize sales presentation templates for client events, and business partners
- Remain in regular contact with your clients to understand and meet their needs
- Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
- Negotiate agreements and keep records of sales and data
- Promote and present the company’s creative av solutions addressing or predicting clients’ objectives and RFP requirements
- Provide professional after-sales support to maximize customer loyalty
- Monitor project progress and report status updates to clients
- Collaborate on maintaining accurate records and documentation for projects
- Provide trustworthy feedback and after-sales support
- Educate and guide customers to understand how to best leverage Quest AV as a Trusted Partner for their AV event production needs
- Build long-term relationships with new and existing customers
- Keep CRM System up-to-date and accurate
Requirements and Skills
- Proven experience as an Account Executive, or similar sales/customer service role
- Knowledge of Events Industry market research, sales and negotiating principles
- Proficiency in MS Office and CRM software (e.g. Zoho and Dynamics 365)
- Proficiency in English
- Communication and negotiation skills
- Excellent communication/presentation skills and ability to build relationships
- Time management and planning skills
- A business acumen
- Enthusiastic and passionate for the Live Events Industry.
- BSc or BA in business administration, sales or marketing
- Strong attention to detail.
- Self-motivated with a desire for personal and professional growth.
- Creative thinker, initiator, and action-oriented in delivering commitments.
**Note**: This job description is intended to convey information essential to understanding the scope of the Account Executive role at Quest Audio Visual. It is not intended to be an exhaustive list of qualifications, responsibilities, and skills.
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