Visual Merchandiser
3 weeks ago
Job Description
About the Role Working at the heart of a fast-pasted fashion business, a Visual Merchandiser will create an environment that inspires customers to explore their personal style. This role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M brand and values. You actively drive sales in the store and are responsible to implement the Visual Identity. The Visual Merchandiser will meet the expectations of customers & colleagues at all times, as well as following all H&M procedures & standards.
This position reports to our Store Visual Manager (based on volume) or the Store Manager.
Your Day to Day*
Sales and Profit
The Visual Merchandiser will set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook. Together with the Department Manager, the Visual Merchandiser will determine additional commercial opportunities in the store within the H&M brand guidelines. The role will execute floor moves based on those joint decisions.
Fashion Knowledge
Ensure you are up to date with current fashion trends Share, inspire and educate the store team on seasonal trend information, upcoming campaigns, and brand standardsDirect Customer Service
Ensure you meet customer expectations on direct service according to H&M standards. Support the store to achieve an excellent customer experience.Indirect Customer Service
Follow up the H&M Visual Identity through the implementation of the Commercial Handbook and secure well-styled mannequins in windows and in-store. Create a clear red thread from windows to A-area with wearable buying suggestions. Ensure high-quality garment presentation every day together with the store team Maintain clear customer flow through fixture placement and navigation in line with H&M standards Launch and maintain all sales campaigns and activities on time and according to H&M standards.Commercial Routines
Together with the Department Manager, you follow up on Store KPIs & initiate actions to reach store goals and budgets. Adapt the store planning according to store needs and budget from the Commercial plan. Complete and act on the Best Brand portion of the Customer Experience Tool to maximize commercial opportunities.Visual Store Operations Routines
Complete the sample picking as well as execute the floor moves in a way that creates clear stories and wearable buying suggestions Complete all sales floor and window morning routines daily before the store is open Ensure quantity and maintain the condition of all incoming visual props and marketing material with a sustainability mindset. Keep visual room organized and safe. Keep all Visual materials in the store current and share information with the team on seasonal changes. Paint & maintain the windows as necessary.People and teams
The Visual Merchandiser will support the Store team to enhance customer and working experience in-store through coaching and development. Together with the Store Management team, the Visual Merchandiser will ensure that all legal requirements and H&M policies are fulfilled.
Training and Development
Evaluate & develop the visual and commercial skills of the store team through regular visual training for all colleagues to support garment presentation in line with the Commercial Handbook Maintain overview, follow up, and give feedback while executing floor moves together with the store team. Identify future Visual Merchandiser talent for succession.Communication and Legal Requirements
Ensure that all communication in the windows and on the sales floor complies with local legislation.Security
Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all times Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store
Qualifications
Who You Are
Inclusive, positive, creative, and willing to learn on the job Passionate for customer service and helping people find their style A multi-tasker who enjoys working in a fast-paced environment with an eye for detail 1-2+ years of transferrable experience welcome You have the ability to lift in excess of 20 pounds Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance Ability to climb a ladder and use a step stool Must be able to work with hand and power operated tools (Iron, Steamer, etc) and lift in order to execute display setups Must be able to work a flexible work schedule, including nights and weekends May be required to travel to support other stores
Additional Information
Why You’ll Love Working for H&M
Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals. Endless growth & development opportunities Dress your personality. We encourage you to dress your personality all day, every day. Did we mention our discount at H&M, &Other Stories, and COS*This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion.**H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program .
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – RRSP – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&Mis a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M .
-
Visual Merchandiser
4 weeks ago
Toronto, Canada West Coast Kids Full timeJoin our TEAM! West Coast Kids was born in 1974 and has become Canada’s leader in stylish, luxury children’s retail. Joining our team, you will be a part of a growing and ever-changing industry, which will challenge you to strive for excellence. We are expanding and are currently looking to fill the role of Visual Merchandiser to work out of our...
-
Visual Merchandiser
3 weeks ago
Toronto, Canada West Coast Kids Full timeJoin our TEAM! West Coast Kids was born in 1974 and has become Canada’s leader in stylish, luxury children’s retail. Joining our team, you will be a part of a growing and ever-changing industry, which will challenge you to strive for excellence. We are expanding and are currently looking to fill the role of Visual Merchandiser to work out of our...
-
Visual Merchandiser
3 weeks ago
Toronto, Canada West Coast Kids Full timeJoin our TEAM! West Coast Kids was born in 1974 and has become Canada’s leader in stylish, luxury children’s retail. Joining our team, you will be a part of a growing and ever-changing industry, which will challenge you to strive for excellence. We are expanding and are currently looking to fill the role of Visual Merchandiser to work out of our...
-
Visual Merchandiser
5 days ago
Toronto, Ontario, Canada IIQAF Full timeWe are currently seeking a skilled and creative Visual Merchandiser to join our team. As a Visual Merchandiser, you will be responsible for creating visually appealing displays that enhance the overall shopping experience and effectively promote our products. This role requires strong aesthetic sensibilities, excellent attention to detail, and the ability to...
-
Visual Merchandiser
6 days ago
Toronto, Ontario, Canada JACK & JONES Full timePosition: District Visual SpecialistReports to: Visual Merchandising ManagerLocation: OntarioYOUR JOBYou are responsible for the strategic merchandising of some JACK & JONES stores (Ontario territory). You support the Visual Merchandising Manager in each merchandising strategy and supports stores with the execution, conducting store visits and implementing...
-
Visual Merchandiser
2 months ago
Toronto, Canada Humber College Student Full timeAs a Visual Merchandiser, you are creative and understand the need to execute the plan. all this contributes positively to your customers’ complete experience. As such, your job will be to combine artistic flair with technical know-how for merchandising the sales floor. Key Responsibilities - Ensure all visual elements are displayed with current...
-
Visual Merchandiser
4 weeks ago
Toronto, Canada CHANEL Full timeVisual Merchandiser Location: CHANEL Toronto Boutiques, ON Reports to: Head of Visual Merchandising Contract : Temporary until end-of August 2025 (maternity leave replacement), Full-time Your role @Chanel: The Visual Merchandiser will maintain the highest standards of merchandising and meticulous presentation, following company...
-
Visual Merchandiser
3 weeks ago
Toronto, Canada CHANEL Full timeVisual Merchandiser Location: CHANEL Toronto Boutiques, ON Reports to: Head of Visual Merchandising Contract : Temporary until end-of August 2025 (maternity leave replacement), Full-time Your role @Chanel: The Visual Merchandiser will maintain the highest standards of merchandising and meticulous presentation, following company...
-
Visual Merchandiser
2 weeks ago
Toronto, Canada COS Full timeAs a Visual Merchandiser at COS, you'll play a pivotal role in curating a pleasing customer journey within our store. In this role, you'll have the exciting opportunity to elevate our trends in a way that's both inspiring and commercially savvy, aimed at maximizing both indirect and direct customer service while driving sales performance to new...
-
Visual Merchandiser
6 days ago
Toronto, Ontario, Canada Accent Translation Inc Full timeCompany OverviewAccent Translation Inc. is your go-to destination for certified document translations in any language, with a specialization in immigration-related translations. Our commitment is to deliver top-notch professionalism, competitive rates, and the speediest translation services across Canada. We ensure timely email deliveries within 2-3 business...
-
Coordinator, Visual Merchandising
2 months ago
Toronto, Canada Holt Renfrew Full timeHolt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. Coordinator, Visual Merchandising The Coordinator, Marketing role strategically builds the profile of Holt...
-
Visual Merchandiser
5 days ago
Toronto, Ontario, Canada H&M Group Full timeJob Description About the Role Working at the heart of a fast-pasted fashion business, a Visual Merchandiser will create an environment that inspires customers to explore their personal style. This role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M brand and values. You actively...
-
Visual Merchandiser
4 weeks ago
Toronto, Canada H&M Group Full timeAs a Visual Merchandiser at COS, you'll play a pivotal role in curating a pleasing customer journey within our store. In this role, you'll have the exciting opportunity to elevate our trends in a way that's both inspiring and commercially savvy, aimed at maximizing both indirect and direct customer service while driving sales performance to new heights.Key...
-
Coordinator, Visual Merchandising
6 days ago
Toronto, Ontario, Canada Holt Renfrew Full timeHolt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.Coordinator, Visual MerchandisingThe Coordinator, Marketing role strategically builds the profile of Holt...
-
Visual Merchandising Manager
2 months ago
Toronto, Canada Briscoe Group Limited Full timeAre you a natural leader with a flair for creativity? We've got a brilliant opportunity for a Visual Merchandising Manager to join our Retail Operations team at Briscoe Group! Based in our Morningside Support Office, this is a vital role, where you'll be responsible for developing and maintaining a visual merchandising strategy across our retail network....
-
Visual Merchandising Manager
3 weeks ago
Toronto, Canada Briscoe Group Limited Full timeAre you a natural leader with a flair for creativity? We've got a brilliant opportunity for a Visual Merchandising Manager to join our Retail Operations team at Briscoe Group! Based in our Morningside Support Office, this is a vital role, where you'll be responsible for developing and maintaining a visual merchandising strategy across our retail network....
-
Visual Merchandising Manager
6 days ago
Toronto, Ontario, Canada Briscoe Group Limited Full timeAre you a natural leader with a flair for creativity? We've got a brilliant opportunity for a Visual Merchandising Manager to join our Retail Operations team at Briscoe Group Based in our Morningside Support Office, this is a vital role, where you'll be responsible for developing and maintaining a visual merchandising strategy across our retail network....
-
Visual Merchandiser
4 weeks ago
Old Toronto, Canada Sport Chek Full timeAbout Us Sport Chek is Canada's retail health and wellness destination for everyone that wants to look, feel, and perform well. Our role is to help motivate Canadians to get moving and help them achieve their wellness goals. Job Description As a Visual Merchandiser, you are creative, understand the need to execute to the plan, and can marry the two...
-
Visual Merchandiser
4 weeks ago
Old Toronto, Canada Sport Chek Full timeAbout Us Sport Chek is Canada's retail health and wellness destination for everyone that wants to look, feel, and perform well. Our role is to help motivate Canadians to get moving and help them achieve their wellness goals. Job Description As a Visual Merchandiser, you are creative, understand the need to execute to the plan, and can marry the two...
-
Visual Merchandiser
4 weeks ago
Toronto, ON, Canada Sport Chek Full time €17About Us Sport Chek is Canada's retail health and wellness destination for everyone that wants to look, feel, and perform well. Our role is to help motivate Canadians to get moving and help them achieve their wellness goals. Job Description As a Visual Merchandiser, you are creative, understand the need to execute to the plan, and can marry the two...
