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Club Monaco Visual Merchandising Manager

1 month ago

Toronto, Canada Club Monaco (Toronto Eaton Centre) Full time

POSITION OVERVIEW
Responsible for impacting sales and productivity through implementation of consistent brand communication, merchandising standards, and training of store team on visual standards and techniques. You will continue to evolve the customer experience through elevated merchandise standards.

ESSENTIAL DUTIES & RESPONSIBILITIES
Execute and manage floor moves and store changeovers. Manage day-to-day visual merchandising; make decisions based on business initiatives and directives. Build strong and efficient relationships with creative presentation partners in order to identify, plan and execute all in-store floor moves. Work with Store Manager on current business to identify merchandising trends or opportunities: slow selling looks or styles weekly sell thru analysis by division and lifestyle ability to identify financial impacts of all floor moves Participate/Lead in-store management meetings and daily sales rallies to share best practices and reinforce brand standards Assist in management of sales floor when needed ensuring that self and employee delivers the 5 C's of Service Excellence to every client. "CREATE, CONNECT, CONVERT, CLOSE, and CONTINUE" Coach and mentor all employees to achieve optimal results. Manage execution of Club Monaco's promotional strategies and programs, assuring that they support Club Monaco's Retail sales, marketing, and profit objectives. Ensure every client that enters the store is treated like a VIP by providing an experience unique to Club Monaco.

Will also assist the SM or GM with the following areas:
Operational Duties
- Responsible for opening and closing the store on designated shifts
- Ensure monitoring and execution of daily payroll goals
- Assume Store Manager responsibilities in his or her absence
- Organize schedules for Assistant, Managers-in-Training, and Stylists Financial
- To achieve or exceed financial plans through effective planning and execution thereby contributing to the Company's overall financial results
- Analytical and strategic management of sales and wage budgets to determine and launch actions to meet/ exceed goals
- Entrepreneurial innovation to utilize all tools / support available and within framework of business to develop creative approaches to driving the business results
- Monitors sales and financial results and takes appropriate action at store level and communicates needs to supervisor
- Ensures store actions optimize sales, merchandise investment, wage investment and minimize stock shortage
- Ensures disciplined control of all store expenses
- Leads the store's business planning process Human Resources
- Encourages empowerment, reinforces ownership and leads a positive work environment
- Ensures management and service associates clearly understand and meet job expectations
- Selects, trains and motivates management and associates to meet their responsibility of a full and functional team
- Schedules and facilitates training sessions where needed to develop individual and overall team skills and abilities
- Models and coaches selling service as well as other skills
- Provides store management and service associates with continuous performance feedback and necessary training to assist them to meet current and future position requirements
- Inventory Management and Marketing
- To contribute to Company growth through marketing and inventory management and the achievement of appropriate gross margin return on investments
- Maximizes inventory to achieve planned sales through actions focused on selling what we own today and communication on what is needed to build the business
- Assesses and reacts to opportunities provided by competition
- Ensures operational integrity in routines and practices in how the store works
- Trains managers and service associates in inventory management and supervises physical inventory count
- Trains / coaches and audits store management and associates regularly on meeting timelines and standards related to direction on markdowns, promotional set up, merchandising direction, damage processing, consolidations and overall store standards Visual Presentation/Store Maintenance
- To ensure the Brand Integrity of the company is reflected to customer
- Trains and supports management and service associates in the planning and supervision of store flips and regular merchandising needs
- Ensures store works to merchandising/flip calendars
- Ensures store meets visual merchandising and maintenance standards Policy & Procedures
- To contribute to the success of the Company's growth and securing of our assets through implementation of effective Loss Prevention methods and policies and procedures
- Models accurate and appropriate knowledge and use of policies and procedures
- Regular follow up and partnership with LP responsible on audit standards / results / training and actions needed to meet loss prevention standards in conjunction with maintaining service level
- Reviews and audits all payroll procedures to ensur