Application Support Specialist

2 weeks ago


Montreal, Quebec, Canada DRW Full time

Company Overview

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world.

We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

 

Job Description

As an Application Support Specialist, you will be responsible for providing mission critical support for our proprietary trading applications as well as provide support for the traders.

This role performs a wide variety of technical troubleshooting and engineering work, including software deployment, software configuration, and system monitoring.

You will work in a dynamic trading environment that provides new technical challenges constantly, alongside highly skilled colleagues such as Software Developers and Traders.

 

Estimated Salary: $120,000 per year

Required Skills and Qualifications:

  • Networking Fundamentals: Knowledge of multicast, TCP, routing
  • Operating System Experience: Experience working in Linux and/or Windows environments
  • Client-Focused Approach: A client-focused, service-minded approach and a strong sense of urgency
  • Scheduling Flexibility: Availability to work multiple schedules on a rotation (nights / early mornings) is required
  • Financial Markets Experience: Previous experience in financial markets or with financial trading applications
  • Configuration Management Tools: Previous experience with configuration management tools such as Chef and Ansible
  • Monitoring Suites: Previous experience with monitoring suites such as Splunk, Kibana & Grafana

Benefits:

  • Delivering Flawless Production Support: Delivering flawless production support, software deployment and configuration, and proactive monitoring to anticipate and avoid issues before they occur
  • Providing Technical Support: Providing support for proprietary trading systems deployed across a multi-platform production environment
  • Community Initiatives: Community initiatives, volunteer program and opportunities for giving back


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