Technical Solutions Professional

3 weeks ago


Toronto, Ontario, Canada Braze Full time

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love.

We are seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams.

Key Responsibilities:

  • Drive value, retention, and adoption of Braze's product through the customer lifecycle
  • Act as the technical counterpart between Braze and your client's product and engineering team
  • Manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts

Requirements:

  • 3-5 years client-facing experience as a TAM or in a related technical area
  • 3+ years of technical experience in managing complex customer environments
  • Excellent communication and problem-solving skills

What We Offer:

  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • A collaborative and dynamic work environment


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