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Director, Order Processing

2 months ago

Mississauga, Ontario, Canada Element Fleet Management Full time
Unlock Your Potential as a Director, Order Processing & Fulfillment Leader at Element Fleet Management

At Element Fleet Management, we're redefining the fleet management industry to be people-first, then business. We're looking for a talented Director, Order Processing & Fulfillment Leader to join our team and drive the evolution of our order processing and fulfillment function.

Key Responsibilities:

  • Lead the Acquisitions order processing and fulfillment function, driving process improvements and strategic initiatives to support the organization's growth and client satisfaction goals.
  • Develop and implement best-in-class policies, processes, and technology solutions to deliver exceptional customer experiences.
  • Partner with cross-functional teams to align business processes with client requirements and drive process improvements.
  • Manage vendor partnerships to provide efficient solutions to customers at competitive rates.
  • Oversee process controls and metrics to monitor performance and drive process improvements.

Requirements:

  • 10+ years of business experience in a B2B environment, with a strong understanding of current technologies to drive business strategies and objectives.
  • Demonstrated proficiency in strategy development and execution, driving innovation and change to improve the business model.
  • Strong relationship management experience with cross-functional internal business partners, highly customer-focused.
  • Strong financial and analytical acumen, with the ability to operate as an effective tactical and strategic thinker.
  • Seasoned people leader with the ability to recruit, retain, develop, discipline, and motivate a team.

What We Offer:

  • A culture of innovation, empowerment, decision-making, and accountability.
  • Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness.
  • Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays).
  • A hybrid work environment for most positions.

Equal Opportunity Employer:

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We're pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status, or any other legally-protected factors.