Director of Order Processing and Fulfillment

2 months ago


Mississauga, Ontario, Canada CEI Fleet Collision and Safety Full time
Job Summary

We are seeking a highly skilled and experienced Director to lead our Acquisitions and Order Fulfillment team. As a key member of our Commercial Operations team, you will be responsible for driving the evolution of our order processing and fulfillment processes, policies, and systems to support our organization's growth and success.

Key Responsibilities
  • Develop and implement strategic plans to improve order processing and fulfillment efficiency and effectiveness
  • Lead and manage a team of professionals to achieve business objectives and goals
  • Collaborate with cross-functional teams to drive process improvements and implement best practices
  • Develop and maintain strong relationships with internal stakeholders and external partners
  • Monitor and analyze key performance indicators to drive business decisions and improvements
Requirements
  • Bachelor's degree in Business or equivalent experience
  • At least 10 years of general management and leadership experience in a service industry
  • Strong knowledge of quality methodology (Six Sigma or Lean experience)
  • Excellent written, oral, and interpersonal communication skills
  • Ability to effectively interface with executive, senior management, customers, and team members
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven leader with a passion for process improvement and customer satisfaction, we encourage you to apply for this exciting opportunity.



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