Restaurant Operations Manager
4 weeks ago
We are seeking a highly skilled Restaurant Assistant Manager to join our team at Tim Hortons Restaurant Store # 101681, 96a Street. The successful candidate will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and leading a team of staff to achieve sales and customer satisfaction goals.
Key Responsibilities- Operations Management: Evaluate daily operations, monitor revenues, and plan and organize daily operations to ensure efficient service delivery.
- Staff Supervision: Supervise staff, train staff, and conduct performance reviews to ensure high-quality service and maintain a positive work environment.
- Cash Handling: Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
- Customer Service: Provide exceptional customer service, address customer complaints, and ensure health and safety regulations are followed.
- Education: Secondary (high) school graduation certificate.
- Experience: 2 years to less than 3 years of experience in a restaurant management role or equivalent experience.
- Skills: Excellent communication and leadership skills, ability to multitask, and attention to detail.
- Work Environment: Fast-paced environment, work under pressure, and tight deadlines.
- Physical Capabilities: Combination of sitting, standing, walking, and handling heavy loads.
- Personal Qualities: Accurate, client-focused, dependable, efficient interpersonal skills, flexibility, organized, reliability, and a team player.
- Work Term: Permanent.
- Work Language: English.
- Hours: 30 hours per week.
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