Client Care Professional
2 days ago
Spectrum Health Care: A Leading Provider of Home Health Care Services
We are a dynamic and patient-focused organization dedicated to delivering exceptional client care in the comfort of their own homes. With a strong commitment to excellence, we strive to build meaningful relationships with our clients, staff, and community partners.
About the Role:
- As a Client Care Professional, you will play a vital role in providing seamless support to our clients, ensuring their physical, emotional, and social needs are met.
- You will work collaboratively with our community-based teams, including Personal Support Workers (PSWs) and Nurses, to coordinate services that cater to the unique requirements of each client.
Key Responsibilities:
- Liaise with clients, staff, and community partners to address concerns, provide information, and facilitate communication.
- Act as a problem solver for clients, responding promptly to inquiries and resolving issues in a timely manner.
- Collaborate with representatives from various organizations to ensure high-quality client care.
- Gather and enter relevant client data into our computer system, maintaining accurate records and confidentiality.
- Perform administrative tasks, such as creating lists, scheduling appointments, and providing exceptional customer service.
- Welcome patients and visitors to our clinic, demonstrating a warm and welcoming demeanor.
Requirements:
- A minimum of 2 years' experience working in an office setting or a related field.
- Excellent written and verbal communication skills, with the ability to multitask and prioritize tasks effectively.
- Demonstrated proficiency in Microsoft Office applications, including Word and Outlook.
- A strong understanding of medical terminology is an asset but not required.
- Additional language skills are considered an asset in serving diverse client populations.
Salary: $45,000 - $55,000 per annum, commensurate with experience and qualifications.
Why Join Us:
Spectrum Health Care is proud to be recognized as one of Canada's Best Managed Companies. We offer a collaborative work environment, opportunities for growth and development, and a comprehensive benefits package.
If you share our passion for delivering exceptional client care and are committed to making a positive impact in your community, we encourage you to apply for this exciting opportunity
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