Facility Operations Manager

5 days ago

Burlington, Ontario, Canada Black & McDonald Full time

About This Career Opportunity

Black & McDonald is seeking a highly skilled and experienced professional to join our team as a Facility Supervisor. As a key member of our operations team, you will be responsible for the coordination and supervision of staff and subcontractors operating within our facilities management accounts.

Key Responsibilities

  • Provide leadership and strategic direction to facility operations teams.
  • Manage work orders and supervise staff to ensure efficient and effective delivery of services.
  • Collaborate with customers, supervisors, and EHS teams to develop work plans and ensure compliance with regulations.
  • Coordinate with tenants to complete work requests and maintenance with minimal disruption.
  • Monitor and prioritize work orders to maximize productivity and quality.
  • Ensure all training and certification requirements are met for staff.
  • Conduct regular site inspections and audits to identify areas for improvement.
  • Develop and implement action plans to address facility operational issues.
  • Supervise subcontractors and subordinate staff.
  • Participate in customer meetings and provide updates on facility operations.
  • Assist with internal and client-based audits and inspections.
  • Ensure compliance with environmental, health, and safety regulations.
  • Provide technical guidance and oversight to direct reports.
  • Participate in vendor performance meetings and hold vendors accountable for contractual deliverables.
  • Support the preparation of quarterly business reviews.
  • Manage internal and external stakeholder relationships.
  • Develop and implement emergency response plans.
  • Mentor and train reporting staff.
  • Develop performance development plans for team members.
  • Conduct quality assurance checks to ensure vendor contract obligations are being met.

Competency Requirements

  • Familiarity with facility management software and tools.
  • Advanced analytical and time management skills.
  • Understanding of facility management processes and standards.
  • Knowledge of building products, construction details, and relevant regulations.
  • Excellent communication and interpersonal skills.
  • Proven customer service skills.
  • Ability to work flexible hours, including evenings and weekends.
  • Required to provide a clear police reference check.

Education Requirements

  • A university degree or equivalent post-secondary degree in a field related to facility management.
  • Experience in the facilities industry may substitute for post-secondary education requirements.

Work Experience Requirements

  • Minimum of 3-4 years of experience in a building operations position.
  • A trade license may be an asset.
  • FMP/FMA designation may be considered an asset.

Skills, Abilities, and Other Requirements

  • Able to travel within the London, ON area.
  • Security clearance requirements: must be able to obtain reliability or secret clearance.

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