Clinical Support Specialist

6 days ago


Prince George, British Columbia, Canada LifeLabs Full time
About LifeLabs

LifeLabs has been a trusted partner in healthcare for over five decades, providing high-quality diagnostic testing and services to Canadians. Our commitment to innovation and excellence drives us to continually improve our processes and technologies.

Why Join Our Team?

As a Laboratory Assistant at LifeLabs, you will have the opportunity to make a meaningful impact on Canadians' lives every day. You will be part of a collaborative and supportive environment that enables our team members to thrive. Our comprehensive total rewards program includes a competitive salary, benefits, and opportunities for professional growth and development.

Key Responsibilities
  1. Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
  2. Perform phlebotomies, collect medical samples, and prepare specimens for transportation.
  3. Maintain client relationships, respond to inquiries, and follow up on requests.
  4. Complete data entry of patient demographics, requisition information, and other relevant details.
Requirements
  • Completion of a recognized Medical Laboratory Assistant program or equivalent related experience.
  • ECG training or experience is an asset.
  • Proficient data entry skills and excellent communication, interpersonal, and customer service skills.
  • Ability to work independently and as part of a team, maintain patient privacy and confidentiality, and effectively relate to patients and healthcare providers.


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