Service Representative

2 months ago


Calgary, Alberta, Canada Auto House Repair Centre Full time
Job Summary

We are seeking a skilled Service Writer to join our team at Auto House Repair Centre. As a Service Writer, you will be responsible for providing exceptional customer service, addressing customer inquiries, and ensuring seamless communication between customers and our service team.

Key Responsibilities
  • Customer Service: Answer written and oral inquiries, address customer complaints or concerns, and provide information to customers.
  • Service Coordination: Explain the type and cost of services offered, obtain and examine relevant information to assess client feedback, and receive and log complaints.
  • Communication: Explain procedures, risks, and benefits to clients, answer clients' inquiries, and provide information.
Work Environment

As a Service Writer, you will work in a fast-paced environment with tight deadlines and a focus on attention to detail. You will be required to work under pressure, multitask, and demonstrate excellent oral communication skills.

Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Will train.
  • Skills: Punctuality, client focus, excellent oral communication, organized, reliability, team player, initiative, ability to multitask, dependability, and quick learner.
Benefits
  • Health Benefits: Dental plan and health care plan.
  • Financial Benefits: Life insurance.
  • Work Terms: Permanent, 40 hours per week, and English language.


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