Automotive Service Representative

4 weeks ago

Calgary, Alberta, Canada MOCHANIC'S AUTO SERVICE Full time
Job Summary

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Mochanic's Auto Service. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless communication between customers and our technicians, and promoting our services to drive business growth.

Key Responsibilities
  • Provide accurate and timely information to customers regarding their vehicle's maintenance and repair needs
  • Assist customers in scheduling appointments and ensuring their vehicles are ready for service
  • Develop and maintain strong relationships with customers to ensure their loyalty and satisfaction
  • Collaborate with our technicians to ensure accurate and efficient service delivery
  • Meet or exceed sales and customer satisfaction targets
Requirements
  • 1-2 years of experience in a customer-facing role, preferably in the automotive industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • High school diploma or equivalent required; post-secondary education in a related field an asset
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to work with a leading automotive service provider

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