Dental Clinic Receptionist

1 day ago

Nanaimo, British Columbia, Canada Vancouver Island University Full time
About the Role

We are seeking a highly skilled and customer-focused Dental Clinic Receptionist to join our team at Vancouver Island University. As a key point of contact for clients and students, you will provide exceptional support and service in a fast-paced, student-centered environment.

Job Summary

This is an exciting opportunity to work in a dynamic and collaborative team environment, providing administrative support to ensure the smooth operation of our dental clinic. The successful candidate will have excellent communication skills, be able to multitask effectively, and possess a strong ability to maintain confidentiality.

Key Responsibilities
  • Provide sensitive and inclusive support to diverse populations seeking dental care and students requiring clients.
  • Demonstrate ability to work independently with little supervision in a high-traffic reception space.
  • Communicate effectively with clients, community dental and health clinics, faculty, and students to facilitate access to dental services and ensure referrals are supported.
  • Manage sending and receiving of documents, including medical/dental referrals and x-rays, and refer time-sensitive requests to designated service areas.
  • Maintain updated information on website and communication materials, including brochures, newsletters, posters, and rack cards.
Requirements

To succeed in this role, you will require:

  • A diploma in Office Administration or a Certified Dental Assistant certificate from an accredited institution.
  • Minimum one year of experience working in a directly related position.
  • Experience with electronic dental charting systems (DENTRIX) and Microsoft software applications.
  • Demonstrated ability to maintain confidentiality and communicate clearly with diverse groups.
Preferred Qualifications

Previous experience working as a front desk receptionist in a dental clinic and familiarity with working with students would be an asset.

About Us

Vancouver Island University offers a comprehensive benefit plan, paid holiday time, professional development opportunities, and a desirable pension plan. Our employees work in a supportive and encouraging environment, provided with the tools and training to promote learning and development.

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