Customer Experience Ambassador

4 weeks ago


Montreal, Quebec, Canada Rogers Communications Full time

Rogers Communications is at the forefront of innovation, and our retail team is a key driver of this success. As a Sales Associate, you will be part of a dynamic and welcoming environment where technology meets everyday life.

Our company values expertise, dedication, and commitment to customer satisfaction. If you're passionate about technology and enjoy connecting with people, consider this exciting opportunity.

Your Key Responsibilities:

  • Deliver exceptional customer experiences in our stores by providing best-in-class service and value-added solutions
  • Promote Rogers & Fido brands, including the Rogers Mastercard
  • Build strong relationships with customers through personalized communication and outreach via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses
  • Work collaboratively in a fast-paced environment while driving sales growth

What We Offer:

  • A competitive salary of approximately $42,000 per year, plus commissions
  • One of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada
  • Mental Health and Support benefits with 100% coverage
  • Employee and Family Assistance Program benefits
  • Employee discounts offering up to 50% off Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all team members can bring their whole selves to work
  • A flexible schedule, including evenings and weekends (min 20 hours/week)
  • Career growth and development opportunities

About You:

  • You are excellent at interacting with people and delivering top-notch customer experiences
  • You thrive in team environments and are a great collaborator
  • You're enthusiastic about technology and its applications
  • You meet the minimum age of majority in your province


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