Current jobs related to Indigenous Patient Liaison - Vancouver, British Columbia - Vancouver Coastal Health
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Indigenous Patient Liaison
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Indigenous Patient Liaison
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Vancouver, British Columbia, Canada Vancouver Coastal Health Full timeAbout the RoleVancouver Coastal Health is seeking an Indigenous Patient Navigator to join our team. As an Indigenous Patient Navigator, you will be responsible for providing day-to-day health system navigation support to create safe people, places, and systems for First Nations, Metis, and Inuit clients and their families.Key ResponsibilitiesBe accountable...
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Indigenous Patient Care Quality Officer
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Vancouver, British Columbia, Canada PHSA Full timeJob DescriptionJob Title: Indigenous Patient Care Quality OfficerJob Summary: We are seeking a highly skilled and experienced Indigenous Patient Care Quality Officer to join our team at PHSA. The successful candidate will provide leadership and consultation in the identification, management, resolution, and education of patient/client issues, with a primary...
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Indigenous Patient Care Quality Officer
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Quality Care Liaison
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Indigenous Patient Liaison
1 month ago
Vancouver Coastal Health is seeking an Indigenous Patient Navigator to join our team. As an Indigenous Patient Navigator, you will play a vital role in providing day-to-day health system navigation support to create safe people, places, and systems for First Nations, Metis, and Inuit clients and their families.
Key Responsibilities- Provide health system navigation support to ensure successful access to primary care and community-based health care services.
- Liaise with clients and primary care teams to ensure patient care occurs in a culturally safe and respectful manner.
- Connect with clients and families to offer support and help them voice their questions or concerns to the primary care team.
- Offer traditional culturally safe resources that complement current healthcare regimes.
- Mitigate potential complaints by acting as a conduit between client and care team through presence, communication, approach, and understanding.
- Liaise with a variety of Indigenous community-based agencies.
- Inform and influence program development, planning, and evaluation of services for First Nations, Metis, and Inuit clients through the patient experience process of navigating the healthcare system.
- Two to three years' recent, related experience working with Indigenous communities in British Columbia, with a combination of training, education, and/or experience in a similar field.
- Bachelor's Degree in healthcare, Social Work, Nursing, or related discipline preferred.
- Preference will be given to Indigenous applicants, including First Nations, Metis, and Inuit Peoples.
- Travel within the health authority's geographic area is required, with access to appropriate transportation.
- Extensive knowledge of community-based First Nations, Metis, and Inuit organizations in British Columbia.
- Extensive knowledge of health issues impacting First Nations, Metis, and Inuit communities.
- Broad knowledge of Indigenous and non-Indigenous services and resources currently available within Vancouver Coastal Health's communities of care (CoC's) for First Nations, Metis, and Inuit clients in need of health and social supports.
- Demonstrated ability to deal with cultural issues sensitively.
- General knowledge of Trauma-Informed Practice and Harm Reduction approaches and Strengths-based care.
- Demonstrated ability to promote Indigenous Cultural Safety.
- Demonstrated ability to provide competent and culturally safe care in a variety of settings and with diverse populations.
- Demonstrated ability to initiate and maintain collaborative, respectful, and caring working relationships with colleagues, partners, and clients.
- Demonstrated ability to communicate effectively both verbally and in writing.
- Demonstrated intermediate skill with operating word processing, spreadsheet, and database programs.
Vancouver Coastal Health is a world-class innovator in medical care, research, and teaching, delivering service to more than one million BC residents. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve, and our culture of teamwork that makes VCH a great place to work.
We offer a comprehensive health benefits package, including MSP, extended health, and dental, and municipal pension plan. We also provide opportunities for growth and development, wellness supports, and recognition programs to honour staff, medical staff, and volunteers.
Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.
