Bilingual Customer Service Representative

2 months ago

Burlington, Ontario, Canada MT Talent Full time

Job Summary:

This role is dedicated to strengthening the company's sales efforts, acting as a liaison with customers and serving as the main support framework within the organization. Its aim is to set a high standard of excellence by delivering exceptional service and proactive support across departments, with a continual focus on improving efficiency.

Key Responsibilities:

  • Address customer inquiries and resolve disputes in a timely and professional manner.
  • Collaborate with various departments to guarantee order completion and ensure customer satisfaction.
  • Process orders and maintain accurate records.
  • Provide consistent follow-through on commitments made to customers.
  • Support other team members as needed and contribute to a positive team culture.
  • Monitor orders and notify customers about unavailable stock.

Requirements:

  • High school diploma required (post-secondary education is preferred).
  • Excellent communication skills in English and French.
  • Strong team player and communicator with a customer-centric approach.
  • Strong sense of ownership, pride, and accountability to their job.
  • 2+ years of customer service experience.

What We Offer:

  • Competitive salary and paid employer benefits.
  • Monday to Friday daytime work schedule with no weekends or evenings.
  • A tight-knit and positive team culture.
  • Hybrid work arrangement with 3 days in office and 2 days from home.
  • 3 weeks of vacation time.
  • Bonus plan.
  • RRSP match.

  • Bilingual Customer Service Representative

    1 month ago

    Burlington, Ontario, Canada MT Talent Full time

    Job Summary:This role is a key part of our sales team, responsible for delivering exceptional customer service and support across departments. As a Bilingual Customer Service Representative, you will be the main point of contact for customers, addressing their inquiries and resolving disputes in a timely and professional manner.Key Responsibilities:Respond...

  • Bilingual Customer Service Representative

    1 month ago

    Burlington, Ontario, Canada MT Talent Full time

    Job Summary:This role is a key part of our sales team, responsible for delivering exceptional customer service and support across departments. As a Bilingual Customer Service Representative, you will be the main point of contact for customers, addressing their inquiries and resolving disputes in a timely and professional manner.Key Responsibilities:Respond...

  • Bilingual Customer Service Representative

    4 weeks ago

    Burlington, Ontario, Canada MT Talent Full time

    Job Summary:This role is a key part of our sales team, responsible for delivering exceptional customer service and support across departments. As a bilingual customer service representative, you will act as a liaison between customers and our organization, ensuring a high standard of excellence in every interaction.Key Responsibilities:Respond to customer...

  • Bilingual Customer Service Representative

    4 weeks ago

    Burlington, Ontario, Canada MT Talent Full time

    Job Summary:This role is a key part of our sales team, responsible for delivering exceptional customer service and support across departments. As a bilingual customer service representative, you will act as a liaison between customers and our organization, ensuring a high standard of excellence in every interaction.Key Responsibilities:Respond to customer...

  • Bilingual Customer Service Representative

    2 months ago

    Burlington, Ontario, Canada Edge Imaging Full time

    About Edge ImagingEdge Imaging is a leading Canadian company specializing in school photography services. With over 400 employees and a state-of-the-art photo lab, we provide prompt, efficient, and friendly service to our customers.The RoleThe Customer Care Representative serves as a liaison between Edge Imaging and our customers, effectively resolving...

  • Bilingual Customer Service Representative

    2 months ago

    Burlington, Ontario, Canada Edge Imaging Full time

    About Edge ImagingEdge Imaging is a leading Canadian company specializing in school photography services. With over 400 employees and a state-of-the-art photo lab, we provide prompt, efficient, and friendly service to our customers.The RoleThe Customer Care Representative serves as a liaison between Edge Imaging and our customers, effectively resolving...

  • Bilingual Service Representative

    2 weeks ago

    Burlington, Ontario, Canada Co-operators Full time

    Job Title: Bilingual Service RepresentativeCompany: Co-operatorsDepartment: Client ServicesEmployment Type: Regular Full-TimeWork Model: HybridLanguage: Bilingualism in English and French is required.The OpportunityWe are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society. Our team is...

  • Bilingual Customer Service Representative

    2 months ago

    Burlington, Ontario, Canada MT Talent Full time

    Job Summary:MT Talent Solutions is proud to partner with a global market leader in their sector. With over employees and years in business, they are looking to expand their Bilingual Customer Service team. If you are a strong communicator, passionate about providing exceptional customer service, and have exceptional written and oral language skills, this...

  • Bilingual Customer Service Representative

    2 months ago

    Burlington, Ontario, Canada MT Talent Full time

    Job Summary:MT Talent Solutions is proud to partner with a global market leader in their sector. With over employees and years in business, they are looking to expand their Bilingual Customer Service team. If you are a strong communicator, passionate about providing exceptional customer service, and have exceptional written and oral language skills, this...

  • Bilingual Customer Service Representative

    3 weeks ago

    Burlington, Ontario, Canada MT Talent Full time

    Job Summary:MT Talent Solutions is seeking a highly skilled Bilingual Customer Service Specialist to join their team. As a key member of the customer service team, you will be responsible for providing exceptional customer service to clients in French and English.Key Responsibilities:Manage customer inquiries, requests, and needs in a courteous and...

  • Bilingual Customer Service Representative

    3 weeks ago

    Burlington, Ontario, Canada MT Talent Full time

    Job Summary:MT Talent Solutions is seeking a highly skilled Bilingual Customer Service Specialist to join their team. As a key member of the customer service team, you will be responsible for providing exceptional customer service to clients in French and English.Key Responsibilities:Manage customer inquiries, requests, and needs in a courteous and...

  • Bilingual Customer Service Representative

    4 weeks ago

    Burlington, Ontario, Canada MT Talent Full time

    Job Summary:MT Talent Solutions is seeking a highly skilled Bilingual Customer Service Specialist to join their team. As a key member of the customer service team, you will be responsible for providing exceptional customer service to clients in French and English.Key Responsibilities:Manage customer inquiries, requests, and needs in a courteous and...

  • Bilingual Customer Service Representative

    4 weeks ago

    Burlington, Ontario, Canada MT Talent Full time

    Job Summary:MT Talent Solutions is seeking a highly skilled Bilingual Customer Service Specialist to join their team. As a key member of the customer service team, you will be responsible for providing exceptional customer service to clients in French and English.Key Responsibilities:Manage customer inquiries, requests, and needs in a courteous and...

  • Bilingual Customer Service Representative

    1 month ago

    Burlington, Ontario, Canada MT Talent Full time

    Job Summary:MT Talent Solutions is seeking a highly skilled Bilingual Customer Service Specialist to join their team. As a key member of the customer service team, you will be responsible for providing exceptional customer service to clients in French and English.Key Responsibilities:Manage customer inquiries, requests, and needs in a courteous and...

  • Bilingual Customer Service Representative

    1 month ago

    Burlington, Ontario, Canada MT Talent Full time

    Job Summary:MT Talent Solutions is seeking a highly skilled Bilingual Customer Service Specialist to join their team. As a key member of the customer service team, you will be responsible for providing exceptional customer service to clients in French and English.Key Responsibilities:Manage customer inquiries, requests, and needs in a courteous and...

  • Bilingual Customer Service Representative

    2 weeks ago

    Burlington, Ontario, Canada MT Talent Full time

    Overview:MT Talent Solutions is proud to partner with a global market leader in their sector. With over employees and years in business, they are looking to expand their customer service team. If you are a strong communicator, passionate about providing exceptional customer service, and have exceptional written and oral language skills, this role is for...

  • Customer Service Representative

    1 month ago

    Burlington, Ontario, Canada Edge Imaging Full time

    About Edge ImagingWe are a leading Canadian school photography company with over 400 employees and a state-of-the-art photo lab and customer care centre in Burlington, Ontario.The RoleWe are seeking a talented and dedicated individual to join our team as a Customer Care Representative.Key ResponsibilitiesProvide exceptional customer service to our clients...

  • Customer Service Representative

    1 month ago

    Burlington, Ontario, Canada Edge Imaging Full time

    About Edge ImagingWe are a leading Canadian school photography company with over 400 employees and a state-of-the-art photo lab and customer care centre in Burlington, Ontario.The RoleWe are seeking a talented and dedicated individual to join our team as a Customer Care Representative.Key ResponsibilitiesProvide exceptional customer service to our clients...

  • Customer Service Representative

    3 weeks ago

    Burlington, Ontario, Canada Edge Imaging Full time

    About Edge ImagingWe are a leading Canadian school photography company with over 400 employees and a state-of-the-art photo lab and customer care centre in Burlington, Ontario.The RoleWe are seeking a talented and dedicated individual to join our team as a Customer Care Representative. As a liaison between Edge Imaging and our customers, you will be...

  • Customer Service Representative

    3 weeks ago

    Burlington, Ontario, Canada Edge Imaging Full time

    About Edge ImagingWe are a leading Canadian school photography company with over 400 employees and a state-of-the-art photo lab and customer care centre in Burlington, Ontario.The RoleWe are seeking a talented and dedicated individual to join our team as a Customer Care Representative. As a liaison between Edge Imaging and our customers, you will be...