Operational Excellence Business Consultant

4 days ago


Montreal, Quebec, Canada Intact Full time

We are seeking a highly skilled Operational Excellence Business Consultant to join our Claims Optimization team at Intact. As an integral part of our organization, you will play a critical role in driving process improvement and enhancing customer service delivery.

About the Role

The ideal candidate will have 1 to 5+ years of experience as an advisor, analyst, or similar role, with a strong background in process improvement and change management. STEM education is preferred, and previous work experience in the insurance industry, particularly within the Claims department, is considered an asset. Lean Six Sigma certification is strongly preferred, but we also consider a combination of applied experience/education.

Key Responsibilities:
  • Actively lead or participate in process improvement projects, including ideation through to implementation and control of solutions.
  • Optimize claims business models and processes to improve operational efficiency and customer service delivery.
  • Collaborate with various stakeholders to map current state and define future state using a process improvement framework.
  • Advocate change in the business as it relates to satisfying our strategic objectives and enhancing both employee and customer experience.
What We Offer

As a permanent member of our team, you can expect a comprehensive compensation package, including a financial rewards program that recognizes your success, an industry-leading Employee Share Purchase Plan (we match 50% of net shares purchased), and an extensive flex pension and benefits package. You'll also enjoy flexible work arrangements, the possibility to purchase up to 5 extra days off per year, and an annual wellness account that promotes an active and healthy lifestyle. Plus, access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs will help you grow professionally. Inclusive employee-led networks will educate, inspire, amplify voices, build relationships, and provide development opportunities. And, you'll be working alongside inspiring leaders and colleagues who will lift you up and help you grow.

This is an equal opportunity employer that values diversity and strives to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.



  • Montreal, Quebec, Canada Intact Full time

    Unlock Your PotentialWe are seeking a highly skilled Operational Excellence Business Strategist to join our Claims Optimization team. As an integral part of our organization, you will play a vital role in driving process improvements and delivering exceptional customer service.About the Role:As an Operational Excellence Business Strategist, you will be...


  • Montreal, Quebec, Canada ROSS Full time

    Are you a seasoned leader looking for a new challenge in Business Intelligence? We are seeking a highly experienced Consulting Manager to join our team at ROSS, a top employer in the industry.About the RoleThis is an exciting opportunity for a skilled manager to lead our consulting delivery practice and build strong relationships with clients. As a...


  • Montreal, Quebec, Canada National Bank Full time

    About Us">National Bank is a forward-thinking institution that prioritizes its customers' success. As a dynamic organization, we strive to create an environment where our employees can grow and thrive.SalaryWe offer a competitive salary of $60,000 - $80,000 per annum, commensurate with experience and qualifications.Job DescriptionWe are seeking a highly...


  • Montreal, Quebec, Canada Pixsenses Full time

    About PixsensesPixsenses is a dynamic organization seeking an exceptional Strategic Business Consultant to drive business growth and improve operational efficiency.


  • Montreal, Quebec, Canada Parisella Vincelli Associates Consulting Group, Inc Full time

    An exceptional career opportunity exists to join Parisella Vincelli Associates Consulting Group, Inc., a leading Operations Management Consulting Firm with an impressive reputation across North America for delivering measurable and sustainable operational and financial results to a client base across multiple industries for over three decades.About the...


  • Montreal, Quebec, Canada OssKin Full time

    OssKin, a pioneering MedTech company based in Montreal, specializes in wearable medical devices developed through proprietary mass customization software and 3D printing technology.As the Operations Manager, you will collaborate closely with various business facets to drive operational excellence and efficiency. This role offers a unique opportunity to shape...


  • Montreal, Quebec, Canada ServiceNow Full time

    Unlock your career potential in a dynamic role at ServiceNow, where innovative technology meets transformative impact.About ServiceNowSince 2004, ServiceNow has been revolutionizing the way organizations work. With over 8,100 customers worldwide, including 85% of the Fortune 500, we've established ourselves as a global market leader. Our AI-enhanced cloud...


  • Montreal, Quebec, Canada LifeWorks Full time

    LifeWorks is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading-edge technology and focusing on the uniqueness of each individual to create the future of health.We are seeking a highly skilled Business Solutions Consultant/Senior Client Support Specialist to join our team in Montreal,...


  • Montreal, Quebec, Canada MaintainX, Inc. Full time

    Job DescriptionWe are seeking a Senior Human Resources Business Partner to join our Sales leadership team at MaintainX, Inc.About UsMaintainX is the world-leading mobile-first workflow management platform for industrial and frontline workers. We empower operational excellence for businesses worldwide by providing enterprise-grade software that meets their...


  • Montreal, Quebec, Canada ROSS Full time

    ROSS is a team of People Specialists helping companies align their People Strategy with their business growth. We provide remote or onsite HR and Recruitment solutions such as Recruitment Process Outsourcing (RPO), complimented by leading edge open-source HRIS software.About the RoleWe are seeking a highly skilled Business Intelligence Technical Consultant...


  • Montreal, Quebec, Canada Cogeco Inc. Full time

    About Cogeco Inc.">Cogeco Inc. is a leading telecommunications and media company serving over 1.6 million residential and business subscribers in Canada and the United States. We are committed to fostering a culture of excellence, collaboration, and growth within our organization.">Job Summary">We are seeking an experienced Strategic Human Resources Business...


  • Montreal, Quebec, Canada Parisella Vincelli Associates Consulting Group, Inc Full time

    Senior Management Trainer OpportunityAn exceptional opportunity exists to join a leading Operations Management Consulting Firm, Parisella Vincelli Associates Consulting Group, Inc., with a well-established reputation across North America for delivering measurable and sustainable operational and financial results to a client base across multiple industries...


  • Montreal, Quebec, Canada nugget Full time

    About Garden River First Nation Education UnitGarden River First Nation Education Unit is a dynamic organization seeking a highly skilled Chief Operating Officer (COO) to drive its operational success.Job SummaryThe COO will play a critical role in setting the strategy for managing the operations of Garden River First Nation Education Unit, ensuring that the...


  • Montreal, Quebec, Canada National Bank Full time

    Role OverviewThis is an exceptional opportunity to take on a challenging role as a Business Training Consultant at National Bank. As part of the Business Training team, you will be responsible for developing various commercial advisory roles and contributing to the improvement and development of new training content.Key ResponsibilitiesParticipate in...


  • Montreal, Quebec, Canada Lakhos Full time

    Lakhos is a dynamic digital firm seeking an experienced CRM Business Operations Analyst to join our team. This exciting opportunity allows the successful candidate to work closely with clients, advising them on the added value of digital technology and CRM infrastructure.Company OverviewWe are a cutting-edge agency focused on delivering innovative solutions...


  • Montreal, Quebec, Canada Royal Bank of Canada Full time

    Job SummaryA highly motivated Business Leader is required to drive financial excellence in our dynamic, high-volume market. As a key member of our team, you will coach and motivate a talented group of Advisors to achieve exceptional sales performance.Key Responsibilities:Lead by example and set the tone for a high-performance culture within the team.Develop...


  • Montreal, Quebec, Canada Business Executive Coach Full time

    Role OverviewWe are seeking a highly motivated Sales and Business Development Executive to join our team in Montreal. As a Sales and Business Development Executive, you will be responsible for driving revenue growth by identifying and pursuing new business opportunities within your designated territory.The ideal candidate will have a proven track record of...


  • Montreal, Quebec, Canada Konica Minolta Business Solutions U.S.A., Inc. Full time

    We are seeking a highly skilled and motivated Business Development Representative to join our team at Konica Minolta Business Solutions. As an Account Executive, you will be responsible for providing professional and ethical representation of our company to the office product & services marketplace.ResponsibilitiesYou will work directly with clients to...


  • Montreal, Quebec, Canada MTY Food Group Full time $2,000

    MTY Food Group is seeking a Business Operations Director, Senior Director, Development Business Strategy to lead our brand-building processes and ensure alignment with our corporate strategy. This senior-level role will drive growth, optimize business unit performance, and make strategic decisions to support our President and Chief Operating Officer.Job...


  • Montreal, Quebec, Canada SAP SE Full time

    SAP Sales and Service Cloud Technical ConsultantWe are seeking a skilled SAP Technical Cloud Consultant to join our team. As a key member of our cloud services division, you will play a crucial role in delivering cutting-edge solutions to our clients. Your primary focus will be on the consultation and delivery of SAP Sales & Service Cloud functionality. You...