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Restaurant Operations Manager
1 month ago
The Colander is seeking a highly skilled Assistant Restaurant Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of staff to achieve our goals.
Key Responsibilities:- Evaluate daily operations to identify areas for improvement and implement changes to increase efficiency and productivity.
- Plan and organize daily operations, including menu planning, inventory management, and staff scheduling.
- Supervise staff to ensure they are meeting our high standards of customer service and food quality.
- Train staff on new procedures and policies to ensure they are up-to-date with our operations.
- Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
- Organize and maintain inventory to ensure we have the necessary supplies to meet customer demand.
- Ensure health and safety regulations are followed at all times to maintain a safe working environment.
- Negotiate arrangements with suppliers for food and other supplies to ensure we get the best prices and quality.
- Negotiate with clients for catering or use of facilities to increase revenue and build relationships.
- Address customers' complaints or concerns in a professional and courteous manner.
- Provide exceptional customer service to ensure customer satisfaction and loyalty.
- Fast-paced environment with high energy levels required.
- Attention to detail is essential to ensure accuracy and quality in all aspects of the job.
- 1 year to less than 2 years of experience in a similar role.
- Permanent position with 30 hours per week.
- Language of work: English.