Hospitality Manager

5 days ago


Thunder Bay, Ontario, Canada Hampton Inn Suites by Hilton Thunder Bay Full time
About Hampton Inn Suites by Hilton Thunder Bay

We are seeking an experienced and skilled Hospitality Manager to lead our housekeeping team. As a key member of our staff, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction in our hotel.

Job Summary

The Hospitality Manager - Housekeeping is responsible for overseeing the daily operations of the housekeeping department, including supervising staff, maintaining inventory, and ensuring compliance with safety standards and policies.

Key Responsibilities
  • Supervise and train housekeeping staff to ensure they meet the hotel's high standards of cleanliness and customer service.
  • Maintain accurate records of inventory, supplies, and equipment, and order replacements as needed.
  • Ensure that all housekeeping areas are cleaned and maintained according to the hotel's standards, including public areas, guest rooms, and back-of-house spaces.
  • Collaborate with other departments to ensure seamless operations and excellent customer experiences.
  • Identify and implement cost-saving initiatives to improve efficiency and reduce waste.
  • Develop and maintain relationships with suppliers to negotiate the best prices and services.
Requirements

To be successful in this role, you will need:

  • A minimum of 2 years of experience in housekeeping management or a related field.
  • Excellent leadership and communication skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Basic math skills and ability to maintain accurate records.
Working Conditions

This position requires regular interaction with guests, colleagues, and vendors. You must be able to work a variety of shifts, including weekends and holidays. A valid driver's license is not required.

Compensation

The estimated annual salary for this position is between $45,000 to $55,000 depending on experience.



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