Customer Service Supervisor

4 weeks ago


Calgary, Alberta, Canada OMG Nails & Spa Full time
Job Description

We are seeking a Customer Service Supervisor to join our team at OMG Nails & Spa. As a key member of our retail team, you will be responsible for ensuring that our customers receive exceptional service and support in our nail and spa services.

Key Responsibilities:
  • Supervise and coordinate the activities of sales workers, ensuring they are working efficiently and effectively to meet customer needs.
  • Authorize payments by cheque and ensure accurate financial management of the store.
  • Order merchandise and manage inventory levels to meet customer demand.
  • Establish work schedules to ensure adequate staffing levels during peak periods.
  • Sell merchandise and provide excellent customer service to drive sales and increase customer satisfaction.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve customer complaints and issues promptly and professionally.
  • Organize and maintain inventory levels to minimize waste and optimize stock levels.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • At least 2 years of experience in a supervisory or leadership role in a retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and conflict resolution skills.
  • Basic math skills and ability to manage cash handling responsibilities.
Working Conditions

This is a full-time position, with a regular schedule of 30-40 hours per week. You will be required to work flexible hours, including evenings and weekends, to meet customer demands and business needs.

Compensation

The estimated salary for this role is $45,000 - $55,000 per year, depending on experience and qualifications. We offer a competitive benefits package, including health insurance, paid time off, and opportunities for career advancement.



  • Calgary, Alberta, Canada Masterbuilt Projects Ltd.] Full time

    OverviewAt Masterbuilt Projects Ltd., we are committed to providing exceptional customer service. As a Customer Service Supervisor, you will be responsible for leading a team that delivers outstanding support to our clients.Key Responsibilities• Supports newcomers and refugees by providing foreign credential recognition• Provides diversity and...


  • Calgary, Alberta, Canada Onesky Logistics Inc Full time

    Job DescriptionWe are seeking a Customer Service Supervisor Leader to join our team at Onesky Logistics Inc.About the RoleThe Customer Service Supervisor Leader will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our customers.You will conduct performance reviews, maintain operation...

  • Operations Supervisor

    3 weeks ago


    Calgary, Alberta, Canada Pro Tax Block Corp. Full time

    We are seeking an Operations Supervisor to join our team at Pro Tax Block Corp. in a customer service role.Job SummaryThe Operations Supervisor will be responsible for maintaining the operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery.This is a full-time position with a salary range of $55,000...


  • Calgary, Alberta, Canada Onesky Logistics Inc Full time

    About the RoleWe are seeking a skilled Customer Service Supervisor Lead to oversee our customer service team. This is a full-time, permanent position at Onesky Logistics Inc.Job SummaryThe Customer Service Supervisor Lead will be responsible for maintaining operation of computer systems, equipment, and machinery, as well as arranging repair work to ensure...

  • Operations Supervisor

    3 weeks ago


    Calgary, Alberta, Canada Onesky Logistics Inc Full time

    Job DescriptionWe are seeking an experienced Operations Supervisor to oversee our customer service operations.About the RoleThis is a full-time position that involves leading a team of customer service representatives.Key ResponsibilitiesConduct performance reviews and provide feedback to ensure team members are meeting their goals.Maintain operation of...


  • Calgary, Alberta, Canada MOCHANIC'S AUTO SERVICE Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at MOCHANIC'S AUTO SERVICE.ResponsibilitiesRespond to Customer Inquiries: Provide timely and accurate information to customers regarding their services, addressing any concerns or issues they may have.Arrange Billing and Refunds: Efficiently...


  • Calgary, Alberta, Canada Denny's Full time

    About UsDenny's Canada is a leading hospitality group with a rich history of providing exceptional dining experiences across Canada and beyond.As a 100% Canadian-owned company, we take pride in our commitment to quality, service, and community involvement.Job SummaryWe are seeking an experienced Customer Service Supervisor to join our team at Denny's...


  • Calgary, Alberta, Canada Rocky Mountain Scenic Tours Ltd Full time

    Job OverviewWe are seeking an experienced Customer Service Supervisor Lead to join our team at Rocky Mountain Scenic Tours Ltd. The ideal candidate will have a strong background in customer service and supervisory experience, with the ability to lead and motivate a team of customer service representatives.Key Responsibilities:Supervise and manage a team of...


  • Calgary, Alberta, Canada Alberta Ltd. Full time

    Job SummaryWe are seeking an experienced Customer Service Supervisor to lead our customer service team at Alberta Ltd.


  • Calgary, Alberta, Canada Home's Pro Building Materials Full time

    Job DescriptionWe are seeking an experienced and skilled Lead Customer Service Team Supervisor to join our team at Home's Pro Building Materials. In this role, you will be responsible for supervising a team of customer service representatives, providing guidance and support to ensure exceptional customer service.Key Responsibilities:Conduct performance...


  • Calgary, Alberta, Canada CalPharma Ltd. Full time

    About CalPharma Ltd.We are a dynamic and growing pharmacy company looking for a skilled Customer Service Supervisor to join our team in an urban area. This is a permanent position with 30-40 hours of work per week.CompensationThe estimated annual salary for this role is $60,000-$80,000 based on industry standards and the level of experience required.Job...


  • Calgary, Alberta, Canada Masterbuilt Projects Ltd. Full time

    At Masterbuilt Projects Ltd., we are seeking a highly skilled Customer Service Supervisor to join our team. This is a permanent, full-time position that offers a competitive salary of $55,000 - $65,000 per year, depending on experience.About the RoleThe Customer Service Supervisor will be responsible for supervising workers and projects, preparing production...

  • Operations Supervisor

    4 weeks ago


    Calgary, Alberta, Canada Pro Tax Block Corp. Full time

    Job SummaryWe are seeking an experienced Operations Supervisor to oversee the customer service team at Pro Tax Block Corp. This role involves ensuring business continuity through effective computer system maintenance and managing a fast-paced environment.About the RoleThe successful candidate will have a strong background in operations management, excellent...


  • Calgary, Alberta, Canada WESTERN FORTUNE EMPORIUM LTD.] Full time

    OverviewAt Western Fortune Emporium Ltd., we are seeking a dedicated Customer Service Supervisor to lead our team in delivering exceptional customer experiences.ResponsibilitiesOversee a team of customer service representatives to ensure quality service delivery.Develop and implement customer service strategies to improve customer satisfaction and...


  • Calgary, Alberta, Canada Home's Pro Building Materials Full time

    Job OverviewWe are seeking a Senior Customer Service Supervisor to join our team at Home's Pro Building Materials. This is a permanent, full-time opportunity for a highly motivated individual who thrives in a fast-paced environment.Salary and BenefitsThe salary for this position is estimated to be between $45,000 and $65,000 per year, depending on...


  • Calgary, Alberta, Canada City Fish Full time

    At City Fish, we are seeking an experienced Customer Service Supervisor to lead our sales team and oversee the daily operations of our wholesale establishment.Job SummaryThe successful candidate will be responsible for assigning tasks to sales workers, hiring and training new staff, and managing inventory levels. Additionally, they will work closely with our...

  • Service Professional

    4 weeks ago


    Calgary, Alberta, Canada MOCHANIC'S AUTO SERVICE Full time

    We are seeking a highly organized and detail-oriented Service Professional - Customer Support to join our team at Mochanic's Auto Service.The successful candidate will be responsible for providing excellent customer service, handling inquiries, and performing general office duties. As a key member of our team, you will play a vital role in ensuring the...


  • Calgary, Alberta, Canada Triple Three Trading Ltd. Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Service Supervisor to lead our team of customer service clerks. This is an exciting opportunity for a results-driven professional to take on a leadership role and drive business growth.The ideal candidate will have a proven track record of success in a supervisory role, with excellent...


  • Calgary, Alberta, Canada Triple Three Trading Ltd. Full time

    Job OverviewTriple Three Trading Ltd. is seeking an experienced Customer Service Supervisor to oversee our customer-facing operations and drive business growth.Key ResponsibilitiesRecruit, train, and develop a high-performing team of customer service representativesAnalyze performance metrics to identify areas for improvement and implement process...


  • Calgary, Alberta, Canada Countryhills Auto Sales Full time

    Job DescriptionWe are seeking a seasoned customer service supervisor to lead our sales team at Countryhills Auto Sales. As a key member of our team, you will be responsible for ensuring exceptional customer experiences while driving sales growth.Responsibilities:Serve as the first point of contact for customers, addressing their inquiries, concerns, and...