Hotel Front Desk Clerk

9 hours ago


High Level, Canada Econo Lodge Inn & Suites - High Level Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Econo Lodge Inn & Suites - High Level. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities:
  • Provide exceptional guest service and respond to guest inquiries in a timely and professional manner.
  • Process room reservations, check-in, and check-out, ensuring accuracy and attention to detail.
  • Handle guest complaints and concerns in a professional and courteous manner.
  • Maintain a clean and organized front desk area, including the lobby and surrounding areas.
  • Perform various administrative tasks, such as data entry and filing.
  • Collaborate with other hotel staff to ensure seamless guest experiences.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a hotel or hospitality setting an asset.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic computer skills and knowledge of hotel software.
What We Offer:
  • A competitive hourly rate.
  • A fun and dynamic work environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package.


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