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Hotel Front Desk Associate

2 months ago


High Level, Canada Super 8 by Wyndham Full time
Hotel Front Desk Clerk Job Description

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Super 8 by Wyndham. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities:
  • Guest Service: Provide warm and welcoming service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Room Reservations: Process room reservations, cancellations, and changes, ensuring accurate and up-to-date information.
  • Front Desk Operations: Manage the front desk area, including handling cash and credit transactions, balancing cash, and completing reports.
  • Communication: Answer phone calls, respond to guest inquiries, and relay messages to other departments as needed.
  • Teamwork: Collaborate with other front desk staff to ensure seamless service and efficient operations.
Requirements:
  • Education: Secondary (high) school graduation certificate
  • Experience: Will train
  • Work Setting: Hotel, motel, resort
Work Environment:

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a team player with excellent communication skills and a passion for delivering exceptional guest service, we encourage you to apply for this exciting opportunity.