Senior Manager of Consumer Compliance and Quality Assurance

1 week ago


Mississauga, Ontario, Canada Citibank Full time

Company Overview:

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  • Citibank is a global leader in financial services, providing a wide range of banking products and services to individuals, corporations, and institutions around the world.">
  • We are committed to helping our clients achieve their financial goals and build long-term relationships with them through excellent service and innovative solutions.">
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About the Role:

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This role will direct the timely delivery of complex high-quality, value-added assurance and audit reports for a portfolio of business activities that meet the requirements of Citibank's boards of directors, affiliates, and regulators globally.

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Key Responsibilities:

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  • Manage a team of internal audit professionals, recruit staff, lead professional development, build effective teams, and manage a budget.">
  • Develop and execute a robust audit plan by reviewable entity for assigned businesses in accordance with internal audit standards, relevant government statutes, and regulations, and Citibank policies.">
  • Deliver on-time high-quality audit reports, internal audit, and regulatory issue validation, as well as business monitoring and governance committee reporting.">
  • Direct complex audit activities for a component of a product line, function, or legal entity at the regional or country level, including a portion of the audit annual plan.">
  • Manage a complex and critical unit within internal audit, including a medium-sized team of internal audit professionals. Recruit staff, develop talent, build effective teams, and manage a budget.">
  • Lead the professional development of internal audit staff.">
  • Develop effective senior line management relationships and have a strong understanding of the businesses.">
  • Apply an in-depth understanding of the inter-relationships of business and support units throughout the corporation and how they impact the overall control environment and the audit approach.">
  • Use excellent communication skills to influence a wide range of internal audiences, including respective product, function, or regional executive management partners. Negotiate internally often at higher levels on matters that will have a major impact on the area managed.">
  • Demonstrate strong judgment, political astuteness, and sensitivity to cultural diversity.">
  • Possess strong project management and interpersonal skills, make sound decisions, exhibiting initiative and intuitive thinking.">
  • Frequently involve in matters that require complex judgments and solutions based on sophisticated analytical thought, such as identifying solutions for various complex and novel audit control issues. Propose creative and pragmatic solutions for risk and control problems. Partner with directors and managing directors to develop approaches for addressing broader corporate emerging issues.">
  • Review and approve Business Monitoring Quarterly Summaries.">
  • Senior-level experience in a related role with experience in business, functional, and people management, with proven abilities in taking responsibility for executing concurrently on a portfolio of high-quality deliverables to stakeholders according to strict timetables.">
  • Specific subject matter expertise regarding consumer regulatory compliance, technology application control disciplines, and a solid business understanding of consumer banking products and services, especially those associated with the Mortgage, Credit Cards, Retail, and Unsecured Lending businesses.">
  • Demonstrates experience in managing teams and managing integrated internal audit and assurance delivery within a matrix reporting environment.">
  • Strong interpersonal skills for interfacing with all levels of internal and external audit and management.">
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Estimated Salary: $120,000 - $180,000 per year

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Benefits:

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  • Competitive salary and benefits package">
  • Opportunities for career growth and professional development">
  • Collaborative and dynamic work environment">
  • Recognition and rewards for outstanding performance">
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Location: New York, NY, USA



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