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Quality Assurance Manager

2 months ago

Mississauga, Ontario, Canada Bombarbier Full time

Quality Assurance Manager

At Bombardier, we're looking for a Quality Assurance Manager to oversee our quality functions, personnel, and related training. You'll be responsible for managing the deployment of Standard Practices for Service Center Repair Station(s) and Quality Assurance and Safety Department of Singapore Services Centre. This role has final authority over airworthiness and quality and is responsible for facility compliance with all National Aviation Authority Regulations, Aviation Safety and Singapore Work Health Safety regulations.

Key Responsibilities:

  • Act as the focal point and liaison for all interactions with all National Aviation Authorities (NAA).
  • Liaise with NAA, customers and auditors for timely resolutions of Quality & Safety issues and maintain Regulatory approvals.
  • Oversee applicable inspections of aircraft maintenance for service and/or overhaul and repair activities to ensure airworthiness and compliance with Maintenance Organisation Exposition (MOE) / Repair Station Quality Control manual and regulations.
  • Develop and maintain the MOEs/Repair Station/Quality Control Manual in accordance with each NAA's Part 145 regulation.
  • Develop procedures to administer company quality policy.
  • Review and interpret National Aviation Regulations to realign current policies, procedures, and manuals as necessary.
  • Provide directions and guidance on compliance with Company, Regulatory and Quality requirements.
  • Assess applications and approve personnel for carrying out maintenance.
  • Oversee Project Management and Maintenance Planning activities from a quality perspective, providing inputs as desired.
  • Oversee and administer an effective Internal/vendor Quality (evaluation) Audit Program.
  • Conduct incident/accident investigation and provide investigation report to the customer or NAA.
  • Conduct risk assessment to the change of management, new capabilities etc. which impact product safety.
  • Host monthly Q&S meeting with management team for continuous improvement.
  • Collect, analyze, and summarize quality-related information and trends to prepare reports on product and process quality.
  • Review and implement, as appropriate, current best practices within Quality field to support achievement of organizational objectives.
  • Maintain current knowledge of new trends in quality including the while implementing appropriate best practices.
  • Communicate with appropriate customer representatives as required, to ensure all quality issues and inquiries are satisfied. Also provide performance feedback to customers as required.