Change Delivery Lead

1 month ago

Toronto, Ontario, Canada Aviva Full time
About the Role

As a Change Delivery Lead, you will play a critical leadership role in supporting the VP Change Delivery in the provision of all leadership accountabilities through the Transformation Management Office (TMO) into the Aviva Canada Change Portfolio Initiatives.

Key Responsibilities
  • Design, develop, and implement Governance and planning activity work with the VP Change Delivery to establish process, artefacts, and cadence activities in order to integrate the Aviva standard model within the overall TMO Governance Model.
  • Build clear alignment to the commitments made to the Boards and Committees regarding outcomes, deliverables, and objectives that support the Change Portfolio targets.
  • Build new and improve existing clear and consistent e2e Governance processes – with appropriate artefacts and cadence activities implemented – through interaction and collaboration with each Op Sponsor, Project team, and all other key partners.
  • Articulate all levels of change artefacts clearly and consistently in terms of definitions and requirements in accordance with the Aviva Change Framework guidance.
  • Ensure any changes and/or improvements to the governance process, artefacts, or cadence activities are correctly reflected as an update to the Transformation Management Office Governance Model.
  • Stress test and challenge the adaptability and do-ability of all plans on an on-going basis. This will be built into the cadence activities.
  • Understand and take action through the efficient monitoring and reporting of all dependencies, risks, and issues that have the potential to affect the execution delivery of the integrated plan.
  • Ensure all governance artefacts are always kept up to date – in the required format(s) – and any other planned or ad hoc requirements to support analysis and reporting.
  • Set up and establish an on-going integrated planning session with all key partners at least every 90 days to review progress and plan the next phase.
  • Provide ongoing assurance as to the robustness and do-ability of the plan.
  • Build, develop, and forge strong and mutually beneficial relationships with all key collaborators to optimise delivery, outcomes, and ways of working.
About You

We are looking for a highly experienced leader with a strong track record in Change Management and Transformation Delivery. You will have a minimum of 5 years of leadership and management experience within a fast-paced, dynamic transformation environment.

You will have demonstrable risk, issue, and dependency management experience, engaging with the Lines of Defence. You will also have Change Management and Change delivery experience at a Project, Programme, and ideally at a Portfolio level.

You will be able to build effective relationships with all partners and motivate to achieve win-win outcomes. You will have strong leadership abilities with the ability to drive and motivate a team of project and product experts to achieve the Aviva Canada strategic outcomes.

You will have knowledge of working with Business and IT Partners, their platforms, and their delivery methods. You will be able to foresee and articulate risks, issues, and dependencies and put in place appropriate mitigations both to programme delivery and business 'outcome' risks, recognising where partner concern is required.

You will be able to disseminate sometimes fragmented or contrary information and data to get to the root of the issue and use appropriate partner concerns or strategies to solve problems and/or clear blockers.

You will be able to challenge the norm, seek out opportunities to improve, and drive effective delivery in a balanced risk management approach.

You will be able to manage both complexity and volume of demand. You will have an understanding of the Canada business areas and marketplace.

You will be resilient to challenge at the most senior level whilst building and maintaining relationships.

About Aviva

Aviva Canada is a leading insurance company that provides a range of insurance products and services to individuals and businesses. We are committed to helping our customers achieve their goals and protect their assets.

We offer a competitive rewards package, including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

We also offer outstanding career development opportunities, including support for professional development education. We have a competitive vacation package with the option to purchase 5 extra days off per year.

We are committed to diversity and inclusion and have employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion. We also have corporate wellness programs to support our employees' physical and mental health.

We offer a hybrid flexible work model that allows our employees to work from home or in the office, depending on their needs and preferences.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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