Front Desk Representative

2 months ago


Whistler, British Columbia, Canada Squamish Adventure Inn Full time
Job Title: Front Desk Agent

We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Squamish Adventure Inn. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Perform light housekeeping and cleaning duties
  • Provide customer service
Requirements:
  • 1 year to less than 2 years of experience in the hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Attention to detail and organizational skills
  • Reliability and team player
What We Offer:
  • Bonus
  • Free parking available
  • On-site amenities
  • Team building opportunities
  • Permanent position
  • 30 to 36 hours per week
Language:

English



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