Front Desk Representative
2 months ago
We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Squamish Adventure Inn. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.
Key Responsibilities:- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer service
- 1 year to less than 2 years of experience in the hospitality industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Attention to detail and organizational skills
- Reliability and team player
- Bonus
- Free parking available
- On-site amenities
- Team building opportunities
- Permanent position
- 30 to 36 hours per week
English
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