Front Desk Representative
3 weeks ago
Job Title: Front Desk Agent
Job Summary: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Executive Suites Hotel and Resort Squamish.
Key Responsibilities:
- Welcoming guests and checking them in and out of the hotel
- Handling guest complaints and concerns in a professional and timely manner
- Coordinating and multi-tasking job duties in a fast-paced environment
- Providing excellent customer service and exceeding guest expectations
- Working well unsupervised and as part of a team
Requirements:
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Highly responsible and reliable
- Ability to work well under pressure and maintain quality standards
- Impeccable grooming and presentation
- Fluent English language skills, both written and verbal
About Us: Executive Suites Hotel and Resort Squamish provides a choice of 111 studio, one or two-bedroom hotel suites that offer comfortable, mountain-influenced, condo-style accommodations with world-class amenities and scenic views.
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