Front Desk Representative

3 weeks ago


Whistler, British Columbia, Canada Executive Hotels Full time

Job Title: Front Desk Agent

Job Summary: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Executive Suites Hotel and Resort Squamish.

Key Responsibilities:

  • Welcoming guests and checking them in and out of the hotel
  • Handling guest complaints and concerns in a professional and timely manner
  • Coordinating and multi-tasking job duties in a fast-paced environment
  • Providing excellent customer service and exceeding guest expectations
  • Working well unsupervised and as part of a team

Requirements:

  • Excellent communication and organizational skills
  • Strong interpersonal and problem-solving abilities
  • Highly responsible and reliable
  • Ability to work well under pressure and maintain quality standards
  • Impeccable grooming and presentation
  • Fluent English language skills, both written and verbal

About Us: Executive Suites Hotel and Resort Squamish provides a choice of 111 studio, one or two-bedroom hotel suites that offer comfortable, mountain-influenced, condo-style accommodations with world-class amenities and scenic views.



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