Hotel Operations Director

3 weeks ago

Toronto, Ontario, Canada Renard International Hospitality Search Consultants Full time

About the Role: We are seeking an experienced Director of Hotel Operations to lead our team at a prestigious 5-star hotel in Nova Scotia. This is an exceptional opportunity for a passionate and results-driven professional to oversee the Rooms Division, Front Desk, Housekeeping, and Maintenance departments.

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Responsibilities:

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  • Provide daily leadership, management, training, and direction to all departments
  • Drive revenue and control all costs
  • Focus on exceeding guest expectations daily and improving established cost and quality standards, maximizing profits, developing, and retaining employees
  • Review, develop, and implement policies and procedures that strengthen the team and improve the customer experience
  • Recruit, develop, supervise, inspire, and evaluate staff and provide feedback throughout their work to ensure top performance
  • Protect the property and assets through enforcing and maintaining a preventive maintenance program, resulting in employee and guest safety, orderly operations, compliance with legislative standards, and company expectations
  • A true passion and appreciation for working in a leading 5-star property are essential for success in this role, with 3 to 5 years of similar experience managing a similar 5-star hotel or resort operation required

Requirements:

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  • MUST BE LEGALLY ALLOWED TO WORK IN CANADA AND HAVE CANADIAN 5-STAR HOTEL/RESORT EXPERIENCE
  • Independent and self-motivated, creative, and ambitious, hands-on and charismatic
  • Able to work well with a team and has a proven track record of strong managerial and computer skills
  • Willing to accept feedback to ensure goals are aligned with the team and hotel mission
  • A service-driven individual dedicated to the guest and employment experience
  • Obtained bachelor's degree or diploma in Hotel Management or Business
  • Excellent communication, interpersonal, and solid budgetary knowledge and skills

What We Offer:

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  • An estimated salary of $80,000 - $120,000 per year
  • A potential bonus program based on hotel performance goals under the successful candidate's leadership may be offered, as well as other executive perks

About Us:

Rénard International Hospitality Search Consultants is a trusted name in the hospitality industry, assisting clients in matching management talent requirements and meeting applicants' career aspirations for over 54 years.

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