New Home Construction Account Specialist

2 weeks ago

Toronto, Ontario, Canada Rogers Full time
Key Responsibilities

As a Consumer Account Specialist - New Build, you will be responsible for nurturing and strengthening relationships with home builder partners and consumers while leveraging your entrepreneurial spirit to grow your portfolio.

Key Accountabilities:

  • Act as single point of contact for builders and consumers for sales and service inquiries
  • Prospect niche/local builders where there is an unestablished relationship with where Rogers doesn't have an established relationship already
  • Build rapport and trust with new construction builders and home buyers in your territory
  • Maintain consistent on-site presence at Builder sales offices to deepen relationships and grow your network
  • Seek and develop co-branding opportunities that yield mutual benefit for Rogers and builders
  • Speak persuasively on the competitive advantage of Rogers current marketing offers vs competitors
  • Provide insight to builders into upcoming evolution of connected home technology landscape
  • Navigate new construction process and proactively overcome potential internal challenges and roadblocks on behalf of the builder
  • Establish relationships by attending key industry and community events
  • Work closely with Consumer Major Accounts Account Executives to ensure seamless transition of New Home Construction accounts from construction phase to move-in phase
  • Maintain NHC Industry knowledge and info on competitive landscape for fluid and agile collaboration with Rogers Marketing team on developing take-to-market new offers quickly
  • Manage both tactical and strategic perspectives on market conditions and health of territory relationships
  • Be the first point of contact for technical issues and questions from builders and consumers
Requirements

To be successful in this role, you will need:

  • 3-5 years experience in a B2B/B2C sales and/or Account Management position
  • Proven ability to use sales and customer service skills to build customer relationships and develop client-based solutions
  • Ability to thrive in a sales environment by exceeding targets
  • Excellent interpersonal, written and oral communication skills
  • Ability to work in a dynamic environment
  • Knowledge of the residential construction industry is an asset
  • Strong time management and organizational skills
  • Proven ability to interpret and create reports to identify opportunities for improvement
  • Valid Drivers licence and ability to travel
About Rogers

Rogers is a leading Canadian communications and media company. We believe in the power of technology and the internet to improve lives, connect communities and build a better future. Our employees are our greatest asset, and we're committed to creating a workplace where everyone feels welcome, included and empowered to succeed.

We're proud to offer a range of benefits and perks that support our employees' physical, mental and financial well-being. These include health and wellness programs, employee discounts, leadership development opportunities and more.

At Rogers, we're committed to diversity, equity and inclusion. We believe that a diverse and inclusive workplace is a strength, and we're dedicated to creating a culture where everyone feels valued, respected and empowered to succeed.

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