Highly Skilled Litigation Support Professional

1 week ago

Greater Calgary Metropolitan Area, Canada Urban Legal Recruitment Inc. Full time
About the Role

We are seeking a highly skilled litigation support professional to join our team at Urban Legal Recruitment Inc. in Calgary, Canada.

Job Description

The successful candidate will have a minimum of ten years of commercial litigation experience or construction litigation experience. They will be responsible for coordinating the workflow for other support services, including delegating and reviewing the completion of document production, file management, copying/scanning work, and other administrative tasks.

Key Responsibilities:

  • Administrative:
    • Manage calendars, ensuring they are up-to-date and reminding lawyers of meetings etc. on a daily basis.
    • Arrange meetings, book conference rooms, refreshments, check rooms prior to meetings, and liaise with other attendees, both internal and external.
    • Arrange for travel bookings and related details to be made through the support teams.
    • Arrange photocopying, printing, organizing couriers, sending out letters, faxes, etc.
    • Arrange for files to be opened and closed; supervise general filing requirements and record keeping.
    • Use effective systems to ensure that both short and long-term tasks are completed within required timescales.
    • Support lawyers in marketing activities, including involvement in preparation of pitches and presentations.
  • Communication:
    • Take internal and external telephone queries, responding as appropriate and/or ensuring that all messages are passed on in a timely manner.
    • Monitor post and/or e-mails and deal with as appropriate, ensuring that all client-related correspondence is passed on to an appropriate lawyer if the relevant person is out of the office.
    • Liaise with administrative support departments on behalf of lawyers as required.
    • Liaise with the department's Team Leader over any planned absences, arranging cover as necessary and communicating this to the relevant lawyers.
  • Client Relationship Management:
    • Become an active part in the care of clients and be wholly familiar with contacts/clients.
    • Enter, maintain, and update client details and relevant information in the Firm's CRM contacts system.
    • Deal with basic client queries and general administration.
    • Arrange client meetings.
  • Document Production:
    • Check and proofread correspondence, attachments, documents, reports, and presentations, faxes, etc., produced by the Document Production team before they are passed to the relevant lawyer and undertake basic/minor amendments where appropriate.
    • Type urgent/short/confidential correspondence and emails.
    • Produce and maintain Excel spreadsheets as required.
  • Financial – Billing:
    • Assist lawyers in ensuring their time is recorded properly and entered onto the system on a daily basis.
    • Assist lawyers in the billing and credit control process by liaising with the lawyer and accounts and to produce standard prebill financial/time reports through the system.
    • Request cheques, bank transfers, and paying in money received, as appropriate.

Other Duties and Responsibilities:

In addition to providing support to the lawyer(s) to whom they report, a Practice Assistant will also provide assistance to their immediate colleagues in the department and, where practical, other departments.

Team duties will therefore include:

- Assisting other members of the firm, both proactively and at the request of the Team Leader.

- Any other duties as requested by the Lawyers or Team Leader.

Required Skills and Qualifications

A Practice Assistant has responsibility to ensure that their skill set is up to date and they are familiar with the firm's departments, key personnel, clients, internal systems, and procedures.

  • Solid understanding of Civil Litigation inclusive of court filing/service procedures.
  • Accurate typing speed of approximately 60 words per minute.
  • Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools, and other systems implemented by the firm.
  • Knowledge of ACL, iManage, and PrimaFact considered an asset.
  • Excellent telephone manner and competent knowledge of telephone system.
  • Excellent communication, organizational, and team skills.
  • Excellent attention to detail.
  • Ability to think ahead and use initiative.
  • Flexible and dependable, able to take the initiative.
  • Able to remain calm under pressure and work to tight deadlines.
  • Conscientious, approachable, and enthusiastic.
  • Able to quickly build confidence, respect, and trust with others.
  • Have a positive approach to daily tasks and have a solutions-focused working method.
Benefits

We offer a hybrid working environment with technology reimbursements to support digital working.

Access to a mentoring program specifically for your career path.

Access to training and continued education opportunities.

Exceptional workplace diversity and inclusiveness programs.

A competitive compensation and benefits package, including a day off to volunteer and access to wellness platforms and programs.

Estimated salary: $85,000 - $110,000 CAD per annum, depending on experience.

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