Administrative Support Associate
3 days ago
We are seeking a highly organized and detail-oriented Administrative Support Associate to join our Oncology team at Humber River Regional Hospital. As a key member of our team, you will provide exceptional clerical support, ensuring seamless patient registration, appointment scheduling, and record maintenance.
Key Responsibilities- Provide clerical support, including patient registration, appointment booking, and maintenance of patient records, adhering to registration standards and data quality.
- Complete messages and tasks from physicians and other team members using the Meditech Oncology module system.
- Offer exceptional customer service, including scheduling appointments, answering patient inquiries, and communicating registration and appointment activities to patients and healthcare providers.
- Communicate registration information with internal and external departments to facilitate appointments.
- Support care team members in data collection processes required by Ontario Health Cancer Care Ontario.
- High school graduate or equivalent.
- Completion of a Community College Medical Secretary Diploma an asset.
- Completion of a medical terminology course preferred.
- Minimum 1 year full-time equivalent recent clerical experience required, preferably in an ambulatory oncology setting.
- Good keyboarding skills, with minimum typing speed of 40 WPM.
- Computer proficiency, including Microsoft Office Suite.
- Strong interpersonal skills, both oral and written.
- Meditech's Oncology Module and Community Wide Scheduling experience is preferred.
- Good organizational and problem-solving skills, including the ability to prioritize a varied and busy workload.
- Ability to work independently with minimal supervision in a team environment.
- Knowledge of a second language an asset.
- Demonstrated customer service skills.
- Excellent attendance and discipline-free record required.
Humber River Regional Hospital is a dynamic and innovative healthcare organization committed to delivering exceptional patient care. We are proud to be recognized as a part of Greater Toronto's Top Employers by Mediacorp Canada Inc. and are dedicated to creating a culture that values compassion, professionalism, and respect.
We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to creating an inclusive and accessible work environment that reflects the diversity of our community.
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