Bilingual Claims Advisor

4 days ago


Ottawa, Ontario, Canada TD Full time
Job Title: Bilingual Claims Advisor

We are seeking a highly skilled and bilingual claims advisor to join our team at TD. As a claims advisor, you will be responsible for providing exceptional customer service and resolving claims in a timely and efficient manner.

Key Responsibilities:
  • Engage with customers to understand their needs and provide personalized advice and service.
  • Provide sound claims advice and ensure that customer problems are handled appropriately.
  • Manage workload to meet service level agreements and productivity requirements.
  • Exercise discretion in managing confidential information and escalate issues as necessary.
  • Stay up-to-date with emerging trends and regulatory requirements in the insurance industry.
Requirements:
  • College or university degree.
  • 2+ years of relevant experience in claims or customer service.
  • Fluency in English and French.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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