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Bilingual Claims Examiner

2 months ago

Ottawa, Ontario, Canada Marsh Full time
Role Summary

We are seeking a highly skilled Bilingual Claims Examiner to join our team in the Errors and Omissions Department. As a key member of our team, you will work closely with independent adjusters, technical experts, and legal counsel to develop and coordinate defense strategies for professional liability insurance claims.

Key Responsibilities
  • Manage the claim lifecycle from coverage assessment to resolution, including retainer of lawyers, adjusters, and experts.
  • Assess financial exposures under policy and report to carrier partners as required.
  • Build and maintain relationships with internal and external clients through effective communication and relationship management.
  • Collaborate on and potentially present internal and external training and seminars.
  • Travel may be required to meet with clients and stakeholders.
Requirements
  • Excellent oral and written communication skills in English and French.
  • Education background and work experience in insurance, claims adjusting, legal, accounting, financial, economics, medical, or mathematics fields.
  • A willingness to complete all requirements for AMF Adjusters' license within 12 months of start date.
  • Effective problem-solving and analytical skills to analyze problems and develop effective solutions.
  • Exceptional customer service skills to build and maintain relationships with internal and external clients.
  • Service-oriented professional with a positive attitude and a strong desire to succeed.
  • Demonstrated interpersonal skills to effectively function in a team environment.
  • High attention to detail.
Preferred Qualifications
  • Previous experience dealing with professional liability insurance claims.
  • AMF Adjusters' License in good standing.

About Marsh McLennan

Marsh McLennan is the world's leading professional services firm in the areas of risk, strategy, and people. Our 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, we help clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman.

About Victor Insurance Managers Inc.

Victor Insurance Managers Inc. (Victor Canada) is a subsidiary of Victor Insurance Holdings and a leading managing general agent in Canada. We offer a unique range of products and programs distributed through independent brokers and advisors. Our company is committed to empowering insurance professionals and their clients through innovation, specialized underwriting expertise, and a nimble, technology-oriented business approach.

Marsh McLennan is an Equal Opportunity Employer

We are committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.