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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at 832069 Ontario Limited. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:- Leadership: Lead and motivate a team of 1 to 20 employees, providing guidance and support to ensure excellent service delivery.
- Operations: Develop and implement operational procedures to ensure efficient service delivery, manage inventory, and maintain a clean and safe environment.
- Customer Service: Foster a positive customer experience, addressing complaints and concerns in a professional and timely manner.
- Marketing: Participate in marketing plans and implementation to drive sales growth and increase customer engagement.
- Education: Secondary (high) school graduation certificate or equivalent experience.
- Experience: 2 years to less than 3 years of experience in a restaurant management role.
- Language: Fluency in English.
- Work Hours: 30 to 40 hours per week.
Our restaurant operates in a fast-paced environment, requiring the ability to work under pressure and meet tight deadlines. The ideal candidate will be physically fit and able to stand for extended periods.
Personal Suitability:- Accurate: Attention to detail and ability to maintain accurate records.
- Client Focus: Excellent customer service skills and ability to build strong relationships with customers.
- Dependability: Reliable and able to work independently with minimal supervision.
- Efficient Interpersonal Skills: Excellent communication and teamwork skills.
- Flexibility: Ability to adapt to changing circumstances and priorities.
