Hotel Operations Manager
1 week ago
Hotel Operations Manager - Crafting Extraordinary Guest Experiences
We're seeking a dynamic Hotel Operations Manager to oversee all operations at a luxurious resort. As the face of the resort, you will drive exceptional guest satisfaction, inspire a high-performing team, and contribute to the overall success of the property.
- Team Development: Build, motivate, and mentor a world-class team dedicated to delivering exceptional service.
- Financial Acumen: Oversee the resort's financial performance, including budgeting, forecasting, and revenue management.
- Operational Excellence: Manage all resort departments, including front desk, housekeeping, maintenance, and F&B, to achieve operational excellence.
Your Key Responsibilities:
- Develop and implement strategic plans to drive business growth and improve operational efficiency.
- Lead and manage a high-performing team of hospitality professionals.
- Collaborate with cross-functional teams to achieve business objectives.
- Monitor and analyze financial performance, identifying areas for improvement.
- Ensure exceptional guest satisfaction through effective service delivery.
Your Ideal Background:
- Proven track record in hotel management with a strong emphasis on luxury hospitality.
- Passion for the hospitality industry and a commitment to delivering exceptional service.
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