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Luxury Hotel Operations Manager

2 months ago

Ottawa, Ontario, Canada H.M.S. Careers Inc. - Hospitality Management Solutions Inc. Full time

Job Summary:

H.M.S. Careers Inc. - Hospitality Management Solutions Inc. is seeking a seasoned Hotel Manager to oversee the daily operations of our luxurious resort. As a key member of our management team, you will be responsible for driving exceptional guest satisfaction, inspiring a high-performing team, and contributing to the overall success of the property.

Key Responsibilities:

  • Strategic Leadership: Develop and execute strategies to enhance guest satisfaction, optimize operational efficiency, and drive revenue growth.
  • Team Development: Build, motivate, and mentor a world-class team dedicated to delivering exceptional service.
  • Guest Experience: Create unforgettable memories for guests by ensuring seamless operations from arrival to departure.
  • Financial Acumen: Oversee the resort's financial performance, including budgeting, forecasting, and revenue management.
  • Operational Excellence: Manage all resort departments, including front desk, housekeeping, maintenance, and F&B, to achieve operational excellence.

Requirements:

  • Proven track record in hotel management with a strong emphasis on luxury hospitality.
  • Exceptional leadership and interpersonal skills.
  • Strong financial acumen and analytical abilities.
  • Excellent communication and problem-solving skills.
  • Passion for the hospitality industry and a commitment to delivering exceptional service.

What We Offer:

  • Competitive salary and comprehensive benefits package.
  • Opportunities for career growth and advancement.
  • The chance to be part of a dynamic and passionate team.
  • The satisfaction of creating unforgettable guest experiences.