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Luxury Hotel Operations Manager

2 months ago

Ottawa, Ontario, Canada H.M.S. Careers Inc. - Hospitality Management Solutions Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Manager to lead our luxury resort's operations and ensure exceptional guest satisfaction.

Key Responsibilities
  • Strategic Leadership: Develop and execute strategies to enhance guest satisfaction, optimize operational efficiency, and drive revenue growth.
  • Team Development: Build, motivate, and mentor a high-performing team dedicated to delivering exceptional service.
  • Guest Experience: Create unforgettable memories for guests by ensuring seamless operations from arrival to departure.
  • Financial Acumen: Oversee the resort's financial performance, including budgeting, forecasting, and revenue management.
  • Operational Excellence: Manage all resort departments, including front desk, housekeeping, maintenance, and F&B, to achieve operational excellence.
Requirements
  • Proven track record in hotel management with a strong emphasis on luxury hospitality.
  • Exceptional leadership and interpersonal skills.
  • Strong financial acumen and analytical abilities.
  • Excellent communication and problem-solving skills.
  • Passion for the hospitality industry and a commitment to delivering exceptional service.
What We Offer
  • Competitive salary and comprehensive benefits package.
  • Opportunities for career growth and advancement.
  • The chance to be part of a dynamic and passionate team.