Operational Field Service Expert
2 weeks ago
At BioTalent, we're looking for a seasoned Operational Field Service Expert to join our team. This role will be responsible for delivering technical support, exceptional customer service, and conducting troubleshooting and preventive maintenance in the Ontario region.
We value experience in field service and technical support, along with skills in troubleshooting and preventive maintenance. Excellent communication and interpersonal skills are essential for this position. The ideal candidate will have a background in regulated industries, such as medical devices, biopharmaceuticals, or clinical settings.
Key Responsibilities:
- Provide technical support and resolve issues efficiently
- Deliver outstanding customer service through effective communication and problem-solving
- Conduct regular equipment maintenance and troubleshoot complex problems
- Cultivate strong relationships with clients and stakeholders
Requirements:
- Bachelor's degree in a relevant field, such as engineering or technology
- Minimum 3-5 years of experience in field service and technical support
- Strong analytical and problem-solving skills
- Ability to work independently and collaboratively in a fast-paced environment
- Excellent communication and interpersonal skills
What We Offer:
- A competitive salary of $90,000 - $110,000 per year, commensurate with experience
- Ongoing training and professional development opportunities
- A dynamic and supportive work environment
- Collaborative team members who share your passion for innovation
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