Expert Operations Coordinator

2 weeks ago


Toronto, Ontario, Canada Cenk Full time

We are seeking a highly skilled Expert Operations Coordinator to oversee and support our drivers, ensuring seamless service experiences for all stakeholders. Our ideal candidate will be proactive in anticipating potential issues and develop solutions to optimize operations.

Key Responsibilities:

• Deliver expert customer service, addressing driver and rider inquiries with diligence and professionalism.
• Monitor and analyze driver performance, providing feedback and support as necessary.
• Collaborate with the operations team to enhance processes and achieve company goals.

About You:

• Currently providing services to major rideshare platforms (e.g., Uber, Lyft) with own vehicle.
• University graduate from Canada or abroad.
• Permanent resident or Canadian citizen.
• Exceptional problem-solving abilities, accuracy, and reliability.
• Proven track record of delivering top-tier customer support.
• Diligent, proactive, and adaptable individual who thrives in a startup atmosphere.

What We Offer:

• Competitive compensation package reflective of your expertise and contribution to the company's success.
• Opportunities for growth and professional development within a dynamic and innovative team.
• A supportive work environment that fosters collaboration and innovation.



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