Business Development Onboarding Coordinator
24 hours ago
We are seeking a highly motivated and experienced Business Development Onboarding Coordinator to join our team at WellnessLiving Systems Inc.
About the Role:
The Business Development Onboarding Coordinator will be responsible for managing onboarding timelines for clients who are converting from other software or may be brand new businesses. This includes facilitating personalized online product training, keeping clients informed on their transition progress, and collaborating with cross-departmental teams to resolve any onboarding-related issues.
Key Responsibilities:
- Manage onboarding timelines for clients, ensuring a seamless transition to our platform
- Facilitate personalized online product training tailored to each client's business needs
- Communicate effectively with clients, providing regular updates on their onboarding progress
- Collaborate with internal teams to resolve any onboarding-related challenges or issues
- Promote a high level of professionalism and excellence in all interactions with clients
Requirements:
- 2-3+ years of experience in customer implementation and/or onboarding projects, preferably in a SaaS enterprise solution
- Proven ability to build strong relationships with customers and collaborate effectively with cross-functional teams
- Excellent communication, problem-solving, and time management skills
- Working knowledge of Microsoft Office 365, intermediate Excel skills, and CRM platforms (Zoho, SalesForce)
What We Offer:
- A competitive salary range of $65,000 - $85,000 per annum, depending on experience
- Opportunities for professional growth and development in a dynamic and fast-paced environment
- A collaborative and inclusive work culture that values diversity and innovation
- A comprehensive benefits package, including health, dental, and vision coverage
About Us:
WellnessLiving Systems Inc. is a leading provider of mission-critical software solutions for the health and wellness industry. Our mission is to empower thousands of business owners to turn their entrepreneurial dreams into reality. We foster a culture that values high performance, adaptability, and accountability, and we're looking for like-minded individuals to join our team.
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