Area Manager
2 weeks ago
Job Summary:
We are seeking an experienced Area Manager to join our Cannabis Operations team in Ontario. As a key member of our team, you will be responsible for driving the customer experience and culture in our retail stores.
Key Responsibilities:
- Meet or exceed budget targets for your assigned region, building on a unique and memorable customer experience and customer base to generate revenue while controlling costs
- Lead a team of Store Managers in the delivery of world-class customer service, effective sales techniques, merchandising standards, and store policies and procedures
- Train, mentor, coach and develop Store Managers to fulfill customer promise and ensure succession planning by identifying, developing, and inspiring future leaders
- Build effective partnerships and collaborate with other departments through an open, positive, and consultative approach to address key business issues and opportunities
- Proactively identify and implement new strategies that will ensure the future success of the Operations business unit
- Ensure all stores operate within the guidelines established by SNDL Inc. under AGLC rules and regulations
- Assist in maintaining facilities, working closely with the Property Management team to manage both time-sensitive issues as well as regularly scheduled maintenance
- Maintain and expand customer base by identifying new customer opportunities and building rapport with the current customer base
- Provide supervision through site visits, observations, and the review of measurable results including delivering performance appraisals and salary reviews
- Demonstrate commitment to SNDL Inc.'s responsibility mandate
Requirements:
- Post-secondary degree or diploma in Business or relevant field is an asset
- Minimum of 5 years' experience managing multi-unit retail stores or large hospitality establishments, liquor and/or cannabis industry preferred
- Proficient in MS Office Suite applications
- Previous experience in strategy, channel execution, training, and communications
- Working knowledge of regulations as it pertains to the selling of Cannabis in Alberta
- AGLC (Alberta Gaming, Liquor and Cannabis Commission) approval to become a QCW (Qualified Cannabis Worker) and able to work at a Cannabis Store
- Strong business and financial acumen and the ability to offer strategic solutions
- Highly organized and able to manage a high volume of work in a high energy environment
- Detail oriented and the ability to produce high quality work with accuracy
- Strong time management skills and ability to manage conflicting priorities to meet deadlines
- Must be agile to stay informed on policies and procedures, product offers, and industry technology trends in a rapidly changing environment
- Ability to manage multiple priorities at the same time and work effectively with other functions to ensure deadlines are met
- Must be able to work a flexible schedule and be accessible outside of standard business hours which include evenings, weekends, and some holidays
- Valid driver's license and reliable transportation
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Area Manager
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Burlington, Ontario, Canada SNDL Inc. Full timeAbout the RoleWe are seeking an experienced Area Manager to join our Cannabis Operations team at SNDL Inc. in Ontario. As an Area Manager, you will be responsible for driving the customer experience and culture in retail stores, while instilling our company values in the organization.Key ResponsibilitiesMeet or Exceed Budget Targets: Build a unique and...
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Area Manager
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Burlington, Ontario, Canada SNDL Inc. Full timeAbout the RoleWe are seeking an experienced Area Manager to join our Cannabis Operations team at SNDL Inc. in Ontario. As an Area Manager, you will be responsible for driving the customer experience and culture in retail stores, while instilling our company values in the organization.Key ResponsibilitiesMeet or Exceed Budget Targets: Build a unique and...
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