Care Coordinator Manager

3 weeks ago


Burlington, Ontario, Canada Lifemark Full time

Job Title: Care Coordinator Manager

Job Summary:

Lifemark is seeking a highly organized and detail-oriented Care Coordinator Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our clinic.

Key Responsibilities:

  • Front Desk Management: Manage the reception area, ensuring a welcoming and warm environment for patients.
  • Customer Service: Effectively handle customer and patient inquiries, complaints, and feedback.
  • Administrative Support: Provide administrative support to patients and staff, including managing accounts receivable, processing payments, and maintaining accurate records.
  • Operations Management: Oversee the day-to-day operations of the clinic, including managing payroll, expense reports, and petty cash.
  • Quality Assurance: Ensure adherence to company protocols and standards, and identify areas for improvement.
  • Team Collaboration: Work collaboratively with the Clinic Director/Manager and other team members to achieve business objectives.

Requirements:

  • Education: High School Diploma, G.E.D., or equivalent.
  • Experience: Previous experience in a similar role, preferably in a healthcare or administrative setting.
  • Skills: Excellent customer service skills, strong organizational and time management skills, and proficiency in computer software and data entry.

What We Offer:

Lifemark is committed to providing a positive and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.


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