Office Administrative Assistant

4 weeks ago

Toronto, Ontario, Canada Globe Immigration Inc Full time

About the Job:

The Office Receptionist is a vital role at Globe Immigration Inc, requiring an individual with excellent communication skills to provide exceptional customer service.

Key Responsibilities:

  • Provide warm greetings to clients and direct them to the relevant contacts or service areas.
  • Collect and process information necessary for customer service, ensuring accuracy and efficiency.
  • Record and relay information to internal teams, ensuring seamless communication.
  • Schedule and confirm appointments, ensuring timely follow-up and updates.
  • Perform various clerical duties, such as filing and sorting mail, and distributing important documents.
  • Answer telephone calls, relay messages, and arrange teleconferences as needed.
  • Prepare and proofread correspondence, forms, and other documents, ensuring attention to detail.
  • Process and verify applications, receipts, and other documents, maintaining accurate records.
  • Send and receive messages, both verbally and electronically, as required.
  • Provide general information to clients and the public, ensuring a positive and welcoming environment.
  • Locate and retrieve files requested by clients or internal teams, maintaining a well-organized filing system.
  • Label, file, and retrieve documents as needed, ensuring accessibility and efficiency.
  • Compile data, statistics, and other information, supporting business decisions and operations.
  • Receive and forward telephone or electronic enquiries, providing timely responses and updates.
  • Work on reports from manual or electronic files, inventories, and databases, ensuring accuracy and attention to detail.
  • Process incoming and outgoing mail manually or electronically, maintaining a high level of organization and efficiency.
  • Photocopy and collate documents for distribution, mailing, and filing, ensuring accuracy and timeliness.

Requirements:

  • Excellent oral and written communication skills.
  • Ability to work independently, with minimal supervision.
  • Familiarity with database software, Microsoft Access, and other relevant tools.
  • Strong organizational and time management skills, with attention to detail and multitasking abilities.
  • Ability to work in a fast-paced environment with tight deadlines and repetitive tasks.
  • Familiarity with Microsoft Office, including Excel, Outlook, PowerPoint, and Word.
  • Ability to learn and adapt to new software and systems quickly.

Working Conditions:

The Office Receptionist will work in a busy, fast-paced environment, with a high level of interaction with clients and internal teams. The ideal candidate will be able to work independently, with minimal supervision, and maintain a high level of organization and efficiency throughout the day.

We are looking for:

  • A highly organized and efficient individual with excellent communication skills.
  • A team player who can work effectively in a fast-paced environment.
  • An individual with a strong attention to detail and ability to multitask.
  • A person who is able to learn and adapt to new software and systems quickly.

About Globe Immigration Inc:

Globe Immigration Inc is a leading provider of immigration services, with a reputation for excellence and customer satisfaction. We are committed to providing a welcoming and inclusive environment for our clients and employees.

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