Technical Support Specialist

4 weeks ago


Ottawa, Ontario, Canada Veryk Inc Full time

Job Summary: We are seeking a skilled Technical Support Analyst to join our team at Veryk Inc. As a Technical Support Analyst, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.

Key Responsibilities:

  • Provide technical support to users via phone, email, or in-person
  • Research and implement solutions to technical issues
  • Collect and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network, and Internet support to users

Requirements:

  • Bachelor's degree in a related field
  • 2 years of experience in a technical support role
  • Excellent communication and problem-solving skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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