Service Delivery Manager
3 weeks ago
Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. Our mission is to advance the vision of Communities of belonging, lives with connections.
Job Summary:The Service Delivery Manager will oversee the day-to-day operations of CLBC services within an assigned service delivery area. This includes ensuring that eligible individuals and families receive goal-focused direct support, services are delivered in accordance with CLBC policy, and complete information on community living services and community-based options is available and provided to individuals and families through a team of professional and administrative staff.
Key Responsibilities:- Ensure the effective and efficient delivery of CLBC contracted services that are fiscally responsible, consistent, and portable to support the safety, security, and well-being of individuals.
- Support Facilitators and Analysts in planning for and implementing support to families.
- Ensure that contracting of services to agencies is completed.
- Oversee the contract management cycle, including contract review, development of work plans and workflow processes, and assessment of effectiveness and contractual consistency.
- Promote CLBC's work towards reconciliation and partnership with Indigenous organizations.
- Support Facilitators, Analysts, and regional managers in managing emerging issues between CLBC, service providers, and individuals and families.
- Consult and advise Facilitators in navigating the complexity and depth of planning with individuals and families.
- Support Facilitators and Analysts in building relationships with families, individuals, and service providers, and coaching to enhance individual capability and depth of practice.
- Lead and guide a dynamic team, including recruiting, training, performance managing, approving leaves and expenses, and handling labour relations matters like discipline and resolving staff grievances.
- Bachelor of Social Work or Business Administration/Commerce degree with human services orientation or equivalent.
- Minimum of 5 years of demonstrated successful experience in a leadership position, preferably within social services resource development and contract management within the community living sector.
- Employer-paid extended health and dental plan.
- A BC Public Service Pension plan with employer contributions.
- Life insurance, paid sick days, and, if needed, long-term disability.
- Wellness supports, including an Employee and Family Assistance Program.
- Access to government discounts to travel, cell phones, and more.
- Combines on-site office work with flexibility to work from home within BC after passing a 6-month probationary period.
- Possession of a valid class 5 driver's license and a clean Driver's Abstract is required.
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Service Delivery Manager
4 weeks ago
Vernon, British Columbia, Canada Community Living British Columbia Full timeJob Title: Service Delivery ManagerCommunity Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. Our team strives to advance the vision of Communities of belonging, lives with connections.Job Summary:We are seeking a highly skilled Service...
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Service Delivery Manager
4 weeks ago
Vernon, British Columbia, Canada Community Living British Columbia Full timeJob Title: Service Delivery ManagerCommunity Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. Our team strives to advance the vision of Communities of belonging, lives with connections.Job Summary:We are seeking a highly skilled Service...
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Service Delivery Manager
4 weeks ago
Vernon, British Columbia, Canada Community Living BC Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Delivery Manager to join our team at Community Living BC. As a key member of our organization, you will play a critical role in ensuring the effective and efficient delivery of our services to individuals and families.Key ResponsibilitiesManage the day-to-day operations of our services...
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Service Delivery Manager
4 weeks ago
Vernon, British Columbia, Canada Community Living BC Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Delivery Manager to join our team at Community Living BC. As a key member of our organization, you will play a critical role in ensuring the effective and efficient delivery of our services to individuals and families.Key ResponsibilitiesManage the day-to-day operations of our services...
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Service Delivery Manager
4 weeks ago
Vernon, British Columbia, Canada Community Living British Columbia Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Delivery Manager to join our team at Community Living British Columbia (CLBC). As a key member of our leadership team, you will play a critical role in ensuring the effective and efficient delivery of CLBC contracted services to individuals and families with developmental disabilities.Key...
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Service Delivery Manager
4 weeks ago
Vernon, British Columbia, Canada Community Living British Columbia Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Delivery Manager to join our team at Community Living British Columbia (CLBC). As a key member of our leadership team, you will play a critical role in ensuring the effective and efficient delivery of CLBC contracted services to individuals and families with developmental disabilities.Key...
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Service Delivery Manager
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Service Delivery Manager
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Vernon, British Columbia, Canada Community Living BC Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Delivery Manager to join our team at Community Living BC. As a Service Delivery Manager, you will be responsible for managing the day-to-day operations of our services within an assigned service delivery area.Key ResponsibilitiesSupporting Facilitators and Analysts to plan for and...
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Service Delivery Manager
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Vernon, British Columbia, Canada Community Living BC Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Delivery Manager to join our team at Community Living BC. As a Service Delivery Manager, you will be responsible for managing the day-to-day operations of our services within an assigned service delivery area.Key ResponsibilitiesSupporting Facilitators and Analysts to plan for and...
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Service Delivery Manager
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Vernon, British Columbia, Canada Community Living British Columbia Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Delivery Manager to join our team at Community Living British Columbia (CLBC). As a key member of our organization, you will play a critical role in ensuring the effective and efficient delivery of CLBC contracted services that are fiscally responsible, consistent, and portable to support...
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Service Delivery Manager
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Vernon, British Columbia, Canada Community Living British Columbia Full timeJob SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at Community Living British Columbia (CLBC). As a key member of our leadership team, you will be responsible for managing the day-to-day operations of CLBC services within an assigned service delivery area.The ideal candidate will have a strong background in leadership,...
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Service Delivery Manager
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Vernon, British Columbia, Canada Community Living BC Full timeJob SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at Community Living BC. As a key member of our leadership team, you will be responsible for managing the day-to-day operations of our services within an assigned service delivery area.Key responsibilities include:Supporting Facilitators and Analysts to plan for and implement...
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Service Delivery Manager
3 weeks ago
Vernon, British Columbia, Canada Community Living British Columbia Full timeAbout the RoleAs a Service Delivery Manager with Community Living British Columbia, you will play a key role in ensuring the effective and efficient delivery of services to individuals and families with developmental disabilities. This involves managing the day-to-day operations of our services within an assigned area, ensuring that eligible individuals and...
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