Administrative Support Specialist

1 month ago

Charlottetown, Prince Edward Island, Canada GFL Environmental Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to provide administrative support to our branch in Charlottetown, PE. The successful candidate will be responsible for providing excellent customer service, maintaining and managing the payroll process, and performing various administrative tasks.

Key Responsibilities
  • Provide exceptional customer service and professionalism to all customers via in-person, telephone, email, or via the web
  • Maintain and manage the payroll process on site
  • Answer incoming and make outgoing customer telephone calls
  • Receive and resolve, within established guidelines, customer questions and concerns
  • Track customer information and concerns and enter data into database
  • Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment
  • Maintain new account files
  • Download, distribute, and answer all customer account inquiries received via email
  • Take web requests and process payments by phone
  • Enter vendor invoices for payment
About GFL Environmental

GFL Environmental is a dynamic, growth-oriented, and safety-focused company providing collection and processing of Waste, Recycling, and Organics across North America. We are committed to providing excellent customer service and a healthy and safe workplace culture.

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