Client Care Coordinator

5 days ago


Surrey, British Columbia, Canada Fraser Health Authority Full time
Job Summary

The Client Care Coordinator plays a vital role in ensuring the delivery of high-quality patient care at Fraser Health. This position is responsible for supervising and providing work direction to staff, coordinating staffing coverage, and providing clinical leadership and guidance to team members.

Key Responsibilities
  1. Provides leadership to the interprofessional team by coordinating client care activities, providing information and consultation to designated care providers and students.
  2. Supervises and provides work direction to staff by methods such as scheduling, coordinating and adjusting work activities in accordance to the needs of the unit.
  3. Evaluates the provision of care to clients and their families in accordance with the organization vision and values.
  4. Participates in the development and maintenance of safety programs to ensure the safety and security of clients and staff.
  5. Coordinates and participates in quality improvement and risk management activities.
  6. Participates in staff development activities and provides consultation and/or screening of clients in special circumstances.
  7. Assists staff with client care activities as required.
Qualifications

Current practicing registration as a Registered Nurse and/or Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM). Three (3) years of recent related clinical experience in the designated clinical area including one (1) year experience in a supervisory role, or an equivalent combination of education, training and experience.

Skills and Abilities:

  • Clinical proficiency/expertise in the designated clinical area.
  • Knowledge of community resources and health-related support services.
  • Ability to supervise and provide leadership and work direction.
  • Ability to coordinate client assignments, in collaboration with staff.
About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka'pamux Nations and is home to 32 First Nations within the Fraser Salish region.

We are committed to planetary health and value diversity in the workforce. We strive to maintain an environment of respect, caring and trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.



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