Food Service Operations Manager

3 weeks ago


Upper Tantallon, Nova Scotia, Canada Dairy Queen Grill and Chill Full time
Job Summary

We are seeking a highly skilled Food Services Manager to join our team at Dairy Queen Grill and Chill. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management: Evaluate daily restaurant operations, modify food preparation methods and menu prices to meet budget requirements, and monitor revenues to determine labor costs.
  • Staff Supervision: Recruit, train, and supervise staff members to ensure they meet our high standards of customer service and food quality.
  • Inventory Management: Organize and maintain inventory levels to minimize waste and ensure efficient use of resources.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, providing exceptional service to drive customer loyalty and retention.
  • Performance Evaluation: Monitor and evaluate staff performance, providing constructive feedback and coaching to improve skills and productivity.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service management role.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, and strong attention to detail.
Work Environment

Our restaurant operates in a fast-paced environment, with a focus on providing exceptional customer service and ensuring a safe and healthy work environment.

What We Offer

We offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and experienced food service professional, we encourage you to apply for this exciting opportunity.



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